Burgerville Crew Member Hospitality & Sales - Bend #51

Burgerville•Bend, OR

1d•Onsite

About The Position

Burgerville is looking for enthusiastic individuals to join their hospitality and sales team. This role involves working with guests in various areas of the restaurant, including the dining room, kiosks, digital orders, and drive-thru. The position requires a full-service sales mindset, bringing a fun, fast, and flavorful approach to ensure guests have the best Burgerville experience. The role is ideal for those who consider themselves food enthusiasts, enjoy sharing dining experiences, and thrive in a fast-paced environment with opportunities to utilize sales and customer service skills.

Requirements

Sales and hospitality experience
Great attitude towards serving guests in a restaurant environment
Must be 16 years of age

Nice To Haves

Food enthusiast
Love sharing with others your last great meal
Thrive in a fast-paced environment with the opportunity to flex your sales and customer service skills

Responsibilities

Provides excellent guest service by recognizing guest needs in a timely and efficient manner, including greeting guests, taking orders, and customizing meals.
Customizes and completes every order, which includes collecting payment and making change, preparing and assembling orders, and ensuring orders are complete and accurate before delivery.
Interacts with guests to ensure all needs/expectations are exceeded, including communicating vendor stories and suggesting new products.
Interacts with all members of the team to ensure guest needs and expectations are met.
Maintains the dining area in a clean and neat manner, including clearing and wiping tables, sweeping, spot mopping, cleaning window/door glass, and emptying trash receptacles.
Maintains work areas in a neat, clean, and sanitized manner.
Maintains restroom cleanliness and replenishes all items to ensure guests are taken care of, including cleaning all areas of the parking lot and patio, restrooms, and preparing restrooms for the next day before closing.
Maintains in-use stock, including straws, napkins, cups, lids, ice, condiments, etc., at adequate levels.
Maintains all food safety and sanitation standards.
Puts away stock and rotates products as needed, including using appropriate day labeling and stocking procedures to ensure food and facility safety.
Maintains knowledge of recipes, builds, and ingredient attributes, as well as allergen information for every menu item.

Benefits

Base Pay + TIPS
Flexible scheduling
$12 meal allowance each shift
Family Meal - 50% off meals to take home to family
Paid Holidays - including on National Cheeseburger Day
No Cost Life Insurance
Employee Assistance Program
GED assistance
Vacation payout after 1 year of service
Affordable medical, dental and vision insurance, after 6 months and working an average of 30 hours a week