Crew Chief

EDSI (Educational Data Systems, Inc.)•Philadelphia, PA

1d•$47,000 - $47,000•Onsite

About The Position

The Pushing Progress Philly (P3) program is the City of Philadelphia’s Community Violence Intervention (CVI) program, serving Philadelphians who are at least 18 years old, at elevated risk of gun violence, and resistant to typical interventions. Program components include street outreach, case management, transitional jobs, coaching, and behavioral health curriculum. P3’s goals are to reduce disparities between neighborhoods, increase opportunities for Black men to participate in the workforce and to have increased economic security, and improve neighborhood safety, with a reduction in gun violence, fewer homicides, and safer streets. The Crew Chief role is part of EDSI’s function as the Job Coaching and Transitional Jobs role in the P3 ecosystem. This position involves providing high quality, process driven transport to transitional job sites, skill coaching and supervision at worksites, worksite matching to align with hot spot mapping and career interests, and job placement services. The Crew Chief serves as the participant’s main point of contact, supervision, and support during transitional job activities, adhering to the P3 model, mission, and approach to service delivery including trauma-informed and restorative justice principles. They utilize P3’s policies and procedures to ensure services align with scope of work, data capture, and result in intended outcomes, and closely collaborate across all P3 teams, including outreach, job coaches, and behavioral health. The role also involves building and maintaining relationships with fellow P3 providers, employers and worksite providers, and workforce and training partners, completing daily data capture and entry as well as case note entries, and actively resolving conflict using human centered, non-exclusionary de-escalation techniques. The Crew Chief provides deep knowledge around community violence reduction best practices and implements protocols that follow values of non-exclusion, strengths-based, and trauma informed care.

Requirements

Experience in gun violence reduction and workforce development programs required
Must be able to demonstrate servant leadership values and success in a team-oriented environment
Strong understanding of trauma-informed care, motivational interviewing, and behavioral modification concepts and practices
Knowledge of Microsoft applications
Excellent communication, time management, and problem-solving skills
Ability to interact with a wide variety of individuals and demonstrate a positive professional attitude
Must be comfortable with local travel, driving a company vehicle, and have a valid Driver’s License and decent driving record

Nice To Haves

Associate’s degree preferred
Experience in talent development and business services preferred
Individuals with criminal records and/or lived experience with community violence are encouraged to apply

Responsibilities

Provide high quality, process driven transport to transitional job sites, skill coaching and supervision at worksites, worksite matching to align with hot spot mapping and career interests, and job placement services
Serve as participant’s main point of contact, supervision, and support during transitional job activities
Adhere to the P3 model, mission, and approach to service delivery including trauma-informed and restorative justice principles
Utilize P3’s policies and procedures to ensure services align with scope of work, data capture, and result in intended outcomes
Closely collaborate across all P3 teams, including outreach, job coaches, and behavioral health
Build and maintain relationships with fellow P3 providers, employers and worksite providers, and workforce and training partners
Complete daily data capture and entry as well as case note entries
Actively resolve conflict using human centered, non-exclusionary de-escalation techniques
Provide deep knowledge around community violence reduction best practices and implement protocols that follow values of non-exclusion, strengths-based, and trauma informed care
Run worksite crews on a daily basis, including transporting crews to worksites, supervising daily tasks, and documenting performance feedback
Provide mentorship in an active work environment by demonstrating P3 and EDSI core values
Maintain regular communication with Crew Manager so leadership is always aware of crew worksite locations and participants reporting for work hours that shift
Safety drive participants to and from worksites in a P3 provided vehicle
Ensure P3 participants complete productive work activities during their shifts
Establish daily goals for each shift to promote focus, skill development, and sense of pride and accomplishment
Responsible for workplace safety, including monitoring for risk factors, hazards, and adjusting daily tasks as appropriate
Document attendance on a daily basis, including clock in, breaks, and clock out times, and submit attendance logs per protocol
Alert Crew Manager of potential overages
Provide daily feedback performance reports for the Job Coaches that focus on skill development, career interests, and safety planning to ensure worksite options fit participant needs
Actively participate in worksite matching, placement, and scheduling with focus on safety plans and hot spot mapping
Partner with participants on their job search through job leads, job development, and feedback
Advocate for participant in their career exploration, including job search, job development, and access to opportunities in employment and training
Support events and specialized efforts for job coaching, career exploration, and hiring events
Secure worksite agreements and job placement verifications
Complete case notes that offer appropriate detail into services received and next steps
Act as a mediator between participant and employer worksites when appropriate
Actively participate in the strategic employer plan to secure diverse worksites and hiring employers
Engage employer partners, both worksite and hiring, to assess satisfaction and adjust to meet needs of both participant and employer
Provide feedback on participant’s worksite experiences and test of the labor market to identify professional development topics
Work closely with behavioral health staff on any conflict resolution interventions and critical incident response planning and actions
Actively collaborate in weekly case reviews with Crew Manager
Demonstrate de-escalation techniques to grow a trauma-informed environment that prioritizes safety
Complete all required trainings and professional development to grow and implement skills, including and not limited to motivational interviewing, supervision and feedback tools, trauma-informed care, de-escalation, behavioral modification, growth mindset, job development, and fair chance strategies
Develop key partnerships and maintain successful partnerships with external stakeholders
Demonstrate fluid approach to work and actively participate in continuous improvement
Other opportunities as available