Crew Chief Water and Fire Restoration
SERVPRO of South Worcester•Worcester, MA
•Onsite
About The Position
SERVPRO of South Worcester is hiring a Restoration Supervisor/Crew Chief! As the front-line representative of the SERVPRO® brand, the Restoration Supervisor/Crew Chief demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
Requirements
- Valid driver’s license
- At least 1 year of experience in cleaning, restoration, or construction
Nice To Haves
- High school diploma/GED
- IICRC certification
Responsibilities
- Coordinate and perform production processes as scheduled and ensure quality control
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews
- Communicate clear expectations to restoration technicians and supervise their activities
- Document a detailed and accurate job file to support the services provided
- Manage labor and consumable item usage on assigned projects
- Communicate with restoration project manager and office staff on project progress and issues
- Communicate and follow all OSHA guidelines for job safety
- Manage assets by protecting and using equipment and materials properly
- Coach and train restoration technicians
Benefits
- Dental insurance
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Competitive compensation
- Superior benefits
- Career progression
- Professional development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
