Credit Union Assistant

Interior Federal Credit Union•Reston, VA

18h•Onsite

About The Position

Interior Federal Credit Union is seeking a dependable and service-oriented Credit Union Assistant to provide administrative and operational support to their Member Services, Lending, and Debt Resolution teams. This role involves maintaining records, processing documents, supporting lending activities, and ensuring account accuracy to deliver exceptional service to members and support daily operations.

Requirements

High school diploma or equivalent (GED) required.
One month to one year of similar or related administrative, clerical, or financial services experience.
Strong organizational skills, attention to detail, ability to manage multiple priorities, proficiency with Microsoft Office applications, and excellent communication skills.
Ability to maintain confidentiality and work effectively in a team environment.

Responsibilities

Provide administrative support to Member Services, Lending, and Debt Resolution, including mail processing, document scanning, file maintenance, and record management.
Perform quality control reviews and generate reports to support account accuracy, record maintenance, policy compliance, and internal audits.
Support consumer and home equity lending activities, including post-funding tasks, loan file maintenance, loan check processing, and document management.
Prepare and process debt resolution documentation, including bankruptcies, garnishments, notices of intent, affidavits, and charge-off payment reports.