Credit Support Specialist II - Remote US
About The Position
Investing in You, join a 100-year-old, family-owned leader in Ag – and grow with us! Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment. “We know the confidence gap can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.” Role Overview: The Credit Specialist II will take responsibility for reviewing and processing sales finance and credit applications, account setup, account modifications, reporting duties, as well as maintenance of credit account documentation. The ideal candidate will positively contribute to the Credit and Financing group as well as demonstrate Wilbur-Ellis Company’s core values by honoring integrity, diversity, effort, accountability, and service to customers and others.
Requirements
- 2+ years administrative, specialist, or relevant experience
- Proficient in MS Office (Word, Excel, Outlook)
- Ability to process credit and financing applications
- Strong organizational, communication, and interpersonal skills
- Associate degree or equivalent experience required
Nice To Haves
- Experience with JD Edwards system (preferred)
- undergraduate degree preferred
- You have strong organizational skills and can prioritize multiple tasks effectively
- You are committed to Wilbur-Ellis Company Core Values
- You have excellent oral and written communication skills
- You are highly proficient in interpersonal and collaboration skills
- You can respond promptly and professionally to inquiries and feedback
- You have the ability to manage electronic document storage and maintain accuracy
- You can adapt to changing processes and assist with drafting new procedures
Responsibilities
- Provide support to customers and employees to promote Sales Finance Programs
- Process Sales Finance Applications and follow up on needed information
- Respond to feedback and Q&A promptly and professionally
- Assist in drafting processes as needs arise
- Review new accounts and changes to existing accounts within delegated authority
- Set up new customers and maintain accurate customer records
- Compose professional written communication, including letters and emails
- Support customers and employees transitioning to the Customer Online Account Portal
Benefits
- This position is eligible for vacation, holidays, health, dental, vision, mental health, retirement plans, and other benefits
- Take home a competitive salary and benefits you and your family deserve – from 401(K) matching, medical, dental and vision coverage, paid vacation, work-life balance and more.
- When you grow, we all grow. We’ll help you forge your own career pathway through continuous learning and skills development, mentorship programs, growth opportunities, business resource groups and career coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
