Credit Support Representative - Electrical Part Wholesale

Sonepar•Addison Township, IL

12d•Onsite

About The Position

A career at Viking Electric is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Viking Electric offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the Midwest and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe. Being “Powered by Difference” means we respect and value diverse perspectives. At Viking Electric, we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

Requirements

High School Diploma/GED required.
2+ years of office experience.
Must be authorized to work in the United States without VISA sponsorship now or in the future

Nice To Haves

Two years of advanced education or a degree in accounting or general business are preferred.
Accounting experience preferred.
Lien waiver experience preferred

Responsibilities

Respond to incoming customer calls and e-mails, in personal and department mailboxes, including working under the direction of the credit analysts and credit manager to fulfill customer requests as assigned.
Research and prepare all requested lien waivers, including follow-up, and file waivers in customer main files with supporting documentation.
Process daily and monthly credit card payments using stored credit card information in Eclipse and Billtrust system payments. Forward backup documentation for payments to Shared Services for application and send receipts to customers.
Prepare and process daily cashbox deposit for department as needed. Review and scan Tax Exemption Certificates into Eclipse. Contact Customers for updated certificates when needed.
Assist the Credit Department with customer refund request, completion of vendor forms and requests, research disputed AR items, scanning documents, updating customer contact/email information and other duties as assigned.