Credit Support Associate II/Global Wealth & Investment Management

Bank of America • Charlotte, NC

9d • Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for supporting Credit Officers on a daily basis in the underwriting, monitoring, and management of their portfolios. Key responsibilities include managing end-to-end processes involving credit underwriting, ongoing monitoring, and portfolio management of financing, treasury management, and traded products transactions. Job expectations include acting as a primary liaison with the credit teams, operations, and other business partners. This role supports the end-to-end credit management process for Custom Mortgage, partnering with Private Client Advisors/Managers, Mortgage Consultants, and Residential Real Estate Specialists. Acts as a primary liaison with the Private Bank Client teams, credit underwriters, and others who support the Private Bank. Assists underwriters by managing incoming business loan engagements, ensuring the request is complete and adding to the document tracking system. Performs a variety of credit related tasks following prescribed guidelines; assists in the day-to-day communication with sales pertaining to loan approvals in process. Support team by assisting managers in the completion of special projects as required. Perform additional duties as assigned by leadership. Develops new and continuously reviews existing procedures and technology for more efficient workflows and drives implementation as applicable.

Requirements

• 2+ years Mortgage industry experience in a credit underwriting environment.
• Good working knowledge and understanding of credit documentation
• Proficient in MS Office applications with emphasis on Excel, Word, and Access
• Strong interpersonal, organization, prioritization, follow-up, and communication skills.
• Ability to offer training, mentoring and guidance to new support associates

Nice To Haves

• Experience in a credit underwriting environment with preference for high net worth or commercial credit
• HMDA experience preferred
• Strong communicator and take -ownership mentality
• Strong attention to detail
• Self-motivated and willing to make suggestions about process improvements
• Time management
• Organization
• Bachelor’s degree
• Skills: Attention to Detail
• Data Collection and Entry
• Record Keeping
• Oral Communications
• Written Communications
• Collaboration
• Customer and Client Focus
• Planning
• Prioritization

Responsibilities

• Coordinates pre- and post-closing activities which may include due diligence activities, creation of approval documents, and interaction with operations
• Monitors requirements by creating and clearing monitoring ticklers and sourcing required financial statements and other documents per the terms of the credit agreement or other documentation
• Identifies and resolves data quality issues
• Identifies opportunities to improve operational efficiency
• Understands policy and procedures and ensures compliance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED