Credit Specialist

FERGUSON • Aurora, CO

3d • $25 - $38 • Onsite

About The Position

Ferguson, a Fortune 500 company with approximately 36,000 associates across 1,700 locations, is seeking a Credit Specialist. Since 1953, Ferguson has been a source of quality supplies for various industries, aiming to make complex projects simple, successful, and sustainable. The Credit Specialist will manage a portfolio of process-focused customers and national accounts, handling a wide variety of credit and collection functions.

Requirements

• 3-5 years of experience in credit management or similar roles.
• Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.).
• Knowledge of Bectran, Billtrust, Cash App, PowerBI, and Levelset platforms.
• Ability to develop and deliver effective presentations and use Ferguson's inventory, logistics, and customer relationship management systems.

Responsibilities

• Manage customers utilizing portals for purchase order delivery, invoicing, and payment, and handle a wide variety of credit and collection functions.
• Monitor invoice status and root cause issues within portals like Ariba, Coupa, Taulia, etc., and collaborate with EDI/E-Business for new or updated invoice submission automation/integration needs.
• Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and minimizing outstanding debts.
• Maintain consistency between credit and collection activities and the organization's overall customer relations strategy.
• Implement credit policies to maintain an acceptable risk level, prompt repayments, minimize losses, and efficiently collect arrears.
• Contact customers regarding delinquent payments, prepare reports reflecting credit and collection status, and identify/address problem debts.
• Participate in associate meetings, communicate concerns to management, and spend time strengthening internal and external relationships.
• Support enterprise business and sales objectives through efficient performance of job responsibilities.

Benefits

• health, dental, vision, paid time off, life insurance and a 401(k) with a company match
• mental health coverage
• gender affirming and family building benefits
• paid parental leave
• associate discounts
• community involvement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed