Credit Specialist

MacEwen Petroleum Inc. • North Glengarry, ON

31d • $60,000 - $65,000

About The Position

The role of the Credit Specialist, reporting to the Credit Manager, oversees the
collection process for a portfolio of various Credit Card and Commercial
Accounts for the Company. This role supports the Credit Department in driving
effective credit granting and collection processes within the team. The Credit
Specialist is required to:

Evaluate, and provide analysis, findings, and recommendations to determine
credit terms, both in terms of dollar limits & time limits.
Work with the Credit Manager to review and adjust credit terms on a regular
basis or when required for existing accounts and suspend or revoke credit
terms upon receipt of external information pertinent to the financial
strength of an account.
Establish and enforce the Company’s credit policies. In this role, the Credit
Specialist will collect delinquent accounts and will manage credit-related
issues, in discussion with Credit Manager.

MacEwen is a Canadian-owned and operated fuel and convenience provider that has
successfully built and sustained customer relationships in Ontario and Quebec
for 50 years.

MacEwen is recognized as one of Canada's leading independent petroleum and
convenience store companies with over 125 retail locations, 17 Divisional
Offices, and two distribution centers with identified brands such as Quickie,
Jutzi, MacEwen and Esso.

The Company's continuing success is based on each one of our 360+ employees
living our core values. First and foremost is our commitment to taking care of
our customers.

Requirements

• Relevant post-secondary education with a Diploma/Degree in Business, Accounting, or Finance.
• 3+ years of accounts receivable and collections experience in a fast-paced, large volume, multi-transaction, and multi-class of trade environment.
• Strong computer skills, and ability to leverage technology to efficiently run the department.
• Effective listening, verbal, and written communication skills.
• Ability to communicate in both official languages is required.
• Proven judgment and decision-making ability demonstrating the ability to generate strong collections while maintaining customer satisfaction.
• Accuracy and attention to detail.
• Demonstrated integrity and ethical standards.
• Able to handle difficult customers with diplomacy and tact.
• The high degree of proficiency in the use of the Microsoft suite of software.
• Ability to multi-task and juggle competing deadlines and multiple priorities.

Nice To Haves

• Experience in the Energy Industry at the distribution, retail & wholesale levels, will be considered an asset.

Responsibilities

• Maintain appropriate documentation and other information in customer credit files.
• Manage the pre-authorized debits of customer accounts.
• Initiate credits and adjustments to customer accounts within Company policy limits.
• Identify problem accounts and provide regular reviews and updates to Credit Manager.
• Manage the aged debtor listing for the portfolio of various Credit Card and Commercial Accounts with account balances over terms.
• Negotiate payment arrangements with delinquent customers.
• Review customer accounts on a regular basis to maintain an appropriate level of credit risk.
• Identify accounts requiring collection agency or legal action and coordinate collections with third-party contractors and legal professionals, as necessary.

Benefits

• Competitive compensation package.
• Long-term incentive program.
• 3 weeks vacation to start.
• Complete benefits program including health, medical, dental, and life insurance.
• RRSP plan with Company match from day one.
• “The perks” include employee gym membership reimbursement, discounts on motor fuels at our service stations, and purchases of equipment and heating oil.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees