Credit Risk Specialist - SRE

Barclays•Hanover Township, NJ

1d•Onsite

About The Position

Embark on a transformative journey as a Credit Risk Specialist-SRE. At Barclays, our vision is clear – to redefine the future of banking and help craft innovative solutions. We are looking for someone who is passionate, forward-thinking, and eager to make a difference. Your unique skills and perspectives will be invaluable in helping us achieve our goals. By joining us, you'll become part of a collaborative and inclusive environment where your contributions are recognized and celebrated. Let's work together to create a brighter future for banking and pave the way for transformative growth.

Requirements

Technical experience with high proficiency in SQL, Database Technologies, Unix, Windows primarily in Investment Banking domain.
Experience with ITIL concepts and best practices.
Experience of using configuration management tools and reporting. such as Service First/SNOW
Experience in batch monitoring tools such as Autosys
Analytic skills to identify systemic stability drivers using incident, alert, and performance data
Comfort working with scripted checks, synthetic monitoring, or pre/post‑deployment validations to prevent incidents
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right.
They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Nice To Haves

Good understanding of ITIL methodologies as applicable to application management function
Project management skills
Understands follow-the-sun model, experience in working with India and offshore teams

Responsibilities

Provision of technical support for the service management function to resolve more complex issues for a specific client or group of clients.
Develop the support model and service offering to improve the service to customers and stakeholders.
Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance.
Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing.
Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes.
Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management.
Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues.
Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency.
Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur.
Takes responsibility for end results of a team’s operational processing and activities.
Escalate breaches of policies / procedure appropriately.
Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
Advise and influence decision making within own area of expertise.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to.
Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
Make evaluative judgements based on the analysis of factual information, paying attention to detail.
Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
Guide and persuade team members and communicate complex / sensitive information.
Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.