Credit Review Senor Portfolio Specialist

Bank of America•Charlotte, NC

2d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for working with Portfolio Manager(s) to establish and execute a risk based coverage plan for a specific portfolio or set of portfolios. Key responsibilities include leading examinations as an Examiner-in-Charge or Assistant Examiner-in-Charge, executing transaction reviews, secondary reviews of transactional testing completed by others, and issues management. Job expectations includes managing field work capacity for exams to ensure accurate and timely execution of Credit Review examinations including work product of new or less experienced team members. Through examinations and monitoring, Credit Review provides an independent assessment of credit decisions and the effectiveness of credit processes across the bank’s credit platform, identifies existing and emerging risks, and reports its findings to various stakeholders, including executive management, the Board of Directors or committee thereof, external auditors and regulatory agencies. Position Summary: The Commercial Horizontal Portfolio Specialist (PS) provides ongoing monitoring coverage of specific portfolios, products, and/or risks that span multiple commercial FLUs through interaction with senior business unit and Risk executives, preparation of quarterly Business Assessment Reports and Coverage Plans, and execution of credit transaction testing. The PS establishes working relationships with relevant FLU and Risk partners to facilitate ongoing dialogue of key issues and emerging risks. Additionally, this role can serve as Examiner-in-Charge (EIC) or Assistant Examiner-in-Charge (AEIC) for Credit Review examinations, which involves managing a team of examiners to ensure accurate and timely execution of exams. The Commercial Horizontal PS will also have a process ownership role and will be responsible for driving continuous improvement across exam and monitoring processes to ensure they are efficient and effective. This will include reviewing existing workflows, identifying opportunities to reduce manual effort, enhancing consistency, and improving execution quality while partnering with key stakeholders across Credit Review to implement sustainable process enhancements. Additionally, the PS will play a key role in advancing the incorporation and adoption of AI-enabled tools and data analytics into existing processes to expand coverage, deepen insights, and strengthen Credit Review’s overall assurance capabilities.

Requirements

8 + years Extensive commercial credit-related experience, including experience in credit risk management, lending and/or regulatory agencies
Excellent credit analysis skills
Process improvement/process management experience
Excellent verbal and written communication skills
Strong interpersonal and leadership skills
Strong data manipulation and analysis skills
Ability to support conclusions through fact-based analysis and ability to influence senior leaders
Ability to manage multiple complex tasks while delivering high quality results
Works independently and takes initiative
Resourcefulness in identifying, assessing, and reporting on emerging risks
Proficiency in Excel
Ability to work in a team environment, focus on high quality execution
Critical thinker, high energy and intellectually curious

Nice To Haves

Exposure to Credit Review monitoring and examination processes
Proficient with AI-enabled tools
Effective process assessment skills - the ability to identify control gaps and their implications to the broader population
Strong project management skills and highly organized; ability to lead process and people
Strong presentation skills

Responsibilities

Participates in exam activities and/or periodically serves as an Examiner-in-Charge , Assistant Examiner-in-Charge or Examiner
Performs transactional testing of credit process execution for new and existing clients, providing direct and timely feedback on transactional reviews
Provides assistance on portfolio reporting as needed and engages in stakeholder discussions alongside the Portfolio Manager
Tracks and follows observations from exams and testing
Provides regulator updates on results, and responds to inquiries
Engages with Corporate Audit to ensure ongoing awareness of review activity, coordination, and ongoing risk assessment
Manages issues, including approval of issue severity ratings, action plans, ongoing issue status tracking, and oversight of issue validation
Establishes and executes risk-based coverage plans for specific horizontal commercial portfolios, products, and risks
Works with Credit Review management to identify needed process enhancements, including areas where the incorporation of AI-enabled tools can enhance process effectiveness and/or efficiency
Leads the development and implementation of process improvements