Credit Resolution Officer

Farm Credit Services of America•Westminster, MD

5d•Hybrid

About The Position

Horizon Farm Credit is recruiting for a Credit Resolution Officer to join their team. This position works directly with Ag Relationship Managers, Customers, Credit Analysts, Regional Credit Officers, Special Assets, and Regional Management to return a loan to a viable financial position through restructuring, borrower counseling, creative credit packages, and/or resolution of distressed accounts if needed. The role assists with the prevention of loans entering special classification and the reduction of non-earning assets through restructuring, borrower counseling, and resolution of distressed and delinquent accounts. The position offers a hybrid work schedule and is an opportunity to make a difference in agriculture and rural communities.

Requirements

Bachelor's degree in Business Administration, Agriculture Economics, Finance, or related field.
Generally, at least 8 years of lending/credit analysis experience.
Ability to perform a greater level of activities, and independently handle complex credits.
Proficient in accessing loan applications and making informed credit decisions.
Highly skilled in selling, negotiating, and identifying customer needs.
Excellent negotiation skills and the ability to probe for customer needs.
Ability to analyze and develop solutions to complex problems.
Excellent interpersonal, communication, and organizational skills.
Excellent skills in judgment, decisiveness, and analysis and ability to appropriately respond and react quickly as situations dictate.
Adaptable and flexible to a changing work environment.
Prolonged periods sitting at a desk and working on a computer.
Regular, predictable, and reliable attendance is required.
Complies with the Association’s Standards of Conduct Policy.

Responsibilities

Act as a key influencer with Customers and Ag Relationship Managers and work with Credit Analysts and Management in assigned regions to address customer situations in or approaching the need to refer to the Special Assets team.
Establish and maintain sound credit and loan administration/pricing, along with credit quality goals.
Establish appropriate loan terms and conditions to manage the loan risks for a variety of loans.
Serve as a specialized resource focused on the retention and improvement of distressed and/or assigned accounts not assigned to the Special Assets team.
Monitor assigned accounts.
Partner with the Special Assets Team Lead and align with key credit strategies with the Regional Sales Team.
Analyze credit/operation of assigned customers.
Provide Ag Relationship Managers support through coaching, coordinating, and delivering both individual and group training as needed and as directed by Leadership.
Provide key insights, counsel, and direction on assigned to relevant accounts, and supporting communications as needed, to best position the Ag Relationship Managers as the primary contact with the customer.