Credit Manager II-Global Markets Credit-Credit Support Team Lead

Bank of America•Chicago, IL

2d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for managing employees who drive the client credit relationship, including the full credit process and leading parts of the credit deal lifecycle such as application, structuring, approval, due diligence, documentation, closing, and monitoring. Key responsibilities include partnering with business teams, providing credit expertise, and ensuring policy compliance, data accuracy, and timely execution. Job expectations include managing Senior Credit Specialists and Analysts. The role leads a credit support team partnering with senior Credit Officers across Asset Managers and Hedge Funds, helping deliver robust underwriting support, portfolio monitoring and well-controlled execution across traded products.

Requirements

5+ years of experience in institutional banking, Global Markets, credit, risk, operations or a closely related discipline.
Experience leading, mentoring or formally managing colleagues in a performance-focused team environment.
Knowledge of traded product documentation such as ISDA, MSFTA, Repo Agreements, MRA and credit agreements.
Strong Excel, Word and PowerPoint skills; familiarity with credit/risk systems and BI or automation tools is advantageous.
Ability to review outputs for accuracy, completeness and policy alignment.
Attention to Detail
Loan Structuring
Portfolio Management
Risk Management
Underwriting
Coaching
Collateral Management
Credit Documentation Requirements
Relationship Building
Written Communications
Active Listening
Client Management
Critical Thinking
Oral Communications
Performance Management
High School Diploma / GED / Secondary School or equivalent

Nice To Haves

Understanding of market risk and counterparty credit risk concepts such as stress testing, sensitivities and concentration risk.
Experience reviewing fund prospectuses and identifying key risk considerations.
Ability to work with large datasets, identify trends or inconsistencies, and translate findings into practical improvements.
Bachelor’s degree or equivalent professional experience.

Responsibilities

Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals
Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement
Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions
Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues
Provides inspection, coaching and feedback to motivate, differentiate and improve performance, while assessing talent and building bench strength for roles across the organization
Actively manages expenses and budgets in alignment with objectives, making sound financial decisions
Delivers results by effectively prioritizing, inspecting and appropriately delegating team work
Manage, coach and develop a team of Credit Support Associates, setting clear priorities and expectations.
Oversee day-to-day underwriting support, monitoring and portfolio management activity for traded product portfolios.
Act as the senior escalation point for complex credit support, control, data quality and execution issues.
Partner with Credit Officers, Operations and other stakeholders to support accurate trade booking, lifecycle management, pre-closing and post-closing activity.
Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
Assesses talent and builds bench strength for roles across the organization.
Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.