Credit Manager I-Global Markets Credit

Bank of America•Chicago, IL

5d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Global Markets Credit (GMC) organization is responsible for credit underwriting, ongoing monitoring and portfolio management of Global Markets (GM) financing and traded products transactions. GMC is a global organization, which partners directly with Global Markets FLU teams in relation to client selection, structuring and underwriting activities to drive revenue growth while maintaining appropriate risk disciplines. GMC also coordinates engagement with key control partners including Global Risk, Credit Review and Audit to accordance with our Risk Framework. This role is responsible for leading a team that supports Asset Manager Credit Officers on a daily basis in the underwriting, monitoring and management of their portfolios. The end-to-end process involves client onboarding, credit underwriting, ongoing monitoring and portfolio management of traded products transactions. The lead acts as a primary liaison with the credit teams, operations, and other business partners. Handles more complex opportunities and takes a greater leadership role in supporting the clients' needs. Provides coaching to associates when dealing with day-to-day support activities. Employees that achieve success in this role often demonstrate the following attributes: attention to detail, self-motivation, and learning agility. Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully. Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement. Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results. Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks. People Manager & Coach: Knows and develops team members through coaching and feedback. Financial Steward: Manages expenses and demonstrates an owner’s mindset. Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth. Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

Requirements

3+ years of experience in institutional banking or Global Markets, with knowledge of traded products
Experience leading or mentoring team members
Familiarity with industry documentation (e.g., ISDA, MSFTA, Repo Agreements, MRA, Credit Agreements)
Strong technical proficiency in Microsoft Word, Excel, and PowerPoint; experience with credit/risk systems preferred
Ability to interpret data across multiple systems and support underwriting and monitoring activities

Nice To Haves

Understanding of market risk concepts, including Stress Gap, Potential Exposure, and Point of Weakness
Strong interpersonal and influencing skills, with the ability to collaborate effectively across Credit, Operations, and business partners
Experience reviewing fund prospectuses and interpreting key risk considerations
Familiarity with credit and risk systems
Experience using automation and analytical tools (e.g., Microsoft 365 Copilot, BI tools) to enhance efficiency and insights
Demonstrated ability to manage large datasets and identify trends, inconsistencies, and process improvement opportunities
Strong understanding of traded product exposure flows and how transactions impact credit and market risk profiles
Bachelors Degree

Responsibilities

Lead, coach, and develop Credit Support Associates, providing day-to-day direction on priorities, workflow, and deadlines
Review outputs to ensure accuracy, completeness, and alignment with policy
Act as escalation point for complex issues and support team decision-making
Oversee underwriting support, monitoring, and portfolio management activities for traded products transactions
Guide preparation of monitoring materials, including covenant tracking and deliverable management
Ensure financial statements, NAVs, and other requirements are sourced and tracked in accordance with credit documentation
Oversee onboarding activities and review client and transaction documentation
Extract and track key terms, covenants, and reporting requirements
Partner with Operations to ensure accurate trade booking and lifecycle management
Manage pre- and post-closing activities
Identify and resolve data quality issues across credit and risk systems
Oversee monitoring ticklers and portfolio tracking requirements
Drive process improvements and enhance workflow efficiency, including leveraging tools such as Microsoft 365 Copilot
Ensure adherence to credit policies, procedures, and risk standards