Credit Department Administrator

Renewal • Indianapolis, IN

2d • Onsite

About The Position

The Credit Department Administrator provides administrative and operational support to the Credit Department by processing change orders, plan changes and credit line increases and ensuring the accuracy of credit-related records. This role will also be responsible for dispute resolutions. This role serves as a key liaison between customers, sales teams, and finance personnel to support effective credit risk management and timely account resolution.

Requirements

• Experience supporting credit operations.
• Understanding of credit reporting, trade references, and account analysis.
• Ability to interpret financial documents and customer account information.
• Experience in a high-volume credit or accounts receivable environment.
• Knowledge of dispute resolution processes.
• Associate's degree in Finance, Accounting, Business Administration, or related field preferred.
• 2+ years of administrative, accounts receivable, collections, credit, or finance experience.
• Strong knowledge of accounts receivable and credit operations.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Strong organizational skills with exceptional attention to detail.
• Excellent customer service, communication, and problem-solving abilities.

Nice To Haves

• Experience working with SalesForce and credit management software preferred.

Responsibilities

• Receive, review, and process customer changes on existing accounts.
• Maintain accurate customer credit files, account records, and credit limits within company systems.
• Verify customer information, request required stipulations, and supporting financial documentation.
• Ensure compliance with company credit policies and procedures.
• Assist with credit account maintenance activities.
• Assist Credit Analysts and Credit Managers with account research and minor dispute resolution.
• Maintain accurate records of customer correspondence, credit approvals, and account changes.
• Ensure all documentation is complete and properly archived according to company policies.
• Partner with Sales, Customer Service, and Operations teams to resolve customer account issues.
• Provide administrative support to the Credit Manager and Credit Analysts as needed.
• Ensure adherence to company credit policies and internal controls.
• Maintain confidentiality of customer financial information.

Benefits

• Medical, dental, vision, and life insurance.
• 401(k) with generous company match percentage.
• PTO & paid holidays.
• Student loan repayment and scholarship program.
• Employee perks discount program, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree