Credit Coordinator

Aston Carter•Garden Grove, CA

5h•$24 - $34•Hybrid

About The Position

The Credit Coordinator oversees a portfolio of business-to-business customer accounts, driving timely collection of outstanding balances, reducing delinquent receivables, and protecting the organization’s legal collection rights. This role combines analytical credit work, customer-facing collections activity, and close collaboration with internal teams to resolve complex account issues, support sales, and strengthen long-term client relationships.

Requirements

3+ years of experience in credit, collections and accounts receivable
Previous experience within B2B accounts receivable duties
Must have experience with liens
Experience with ERP systems

Nice To Haves

Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or a related field is preferred.

Responsibilities

Oversee an assigned portfolio of customer accounts and ensure timely collection of outstanding balances while reducing delinquent receivables.
Use collection management systems, ERP tools, and reporting platforms to monitor account activity, identify risk, and prioritize collection efforts.
Evaluate customer payment situations and authorize repayment arrangements within established guidelines and credit policies.
Review, prepare, and process lien waivers while closely monitoring filing deadlines to preserve legal collection rights.
Maintain compliance with applicable lien, bond, and credit regulations across assigned territories and industry segments.
Investigate and resolve payment discrepancies, including short payments, unapplied cash, misapplied payments, and account reconciliations.
Partner with branch personnel, sales teams, and other internal stakeholders to address customer concerns and resolve disputed invoices.
Recommend appropriate collection strategies and coordinate account placement with third-party collection agencies when necessary.
Maintain accurate records of customer sales tax exemption certificates and related supporting documentation.
Provide regular updates to stakeholders regarding collection activity, account status, aging trends, and credit-related risks.
Participate in customer meetings or site visits as needed to support account resolution efforts and strengthen business relationships.
Complete assigned responsibilities within established turnaround times and service-level expectations.
Contribute to departmental goals by identifying process improvement opportunities and supporting a collaborative team environment.
Review credit limits and approvals and help manage accounts from start to finish, including setup, monitoring, and ongoing maintenance.
Apply knowledge of lien laws and related documentation to ensure proper handling of accounts in construction and related industries.