Credit & Collections Supervisor

Sika•Rutherford, NJ

12d•$70,000 - $85,000

About The Position

The Credit and Collection Supervisor position within the Contractors Business Unit has the responsibility for all Contractors Credit and Collections within Sika. The position is in Rutherford, NJ and reports to the Sika Credit Manager.

Requirements

Bachelor’s degree or supervisory experience
Experience in the retail business preferably with Home Depot & Lowes
Experience negotiating payment plans
Strong organizational and effective time management skills
Excellent communication skills (written and verbal)
7+ years of prior Credit experience
Proficient in MS Word, MS Excel, (SAP experience desirable)
Excellent problem-solving abilities
Ability to handle difficult situations in a professional manner
Ability to adapt to change on a continuing basis

Nice To Haves

SAP experience desirable

Responsibilities

Maintain and ensure adherence to the corporate credit and collection policies
Supervise multiple Credit and Collection Specialists
Complete performance evaluations on Credit & Collection Specialists
Work with customer portals
Measure and report credit and collection goals and objectives with appropriate metrics
Conduct credit reviews on customers to adjust credit limits in a timely manner
Monitor credit balances, payment performance and overall customer history to establish credit holds and additional action as appropriate
Handle major accounts requiring individual attention, problem accounts and accounts with special arrangements
Drive credit and collection process improvement to decrease past due accounts and DSO
Forecast and track cash collections monthly
Collaborate cross-functionally with other departments to resolve disputed invoices