Credit Collections Specialist

Mueller Water Products • Atlanta, GA

21h

About The Position

The Credit Collections Specialist will focus on the collection and maintenance of customer receivable accounts. The position includes the analysis of delinquent customer accounts, contacting customers and resolving to bring account current. This also includes working with customers along with our internal resources to resolve issues causing non-payment.

Requirements

• 3+ years related experience required
• Strong analytical and problem-solving skills
• Ability to prioritize tasks with little management intervention
• Ability to function well in a high-paced and at times stressful environment
• Proficient with Microsoft Excel

Nice To Haves

• B.B.A or equivalent degree
• Proficient in JD Edwards Enterprise ERP Systems
• Excellent communication and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills

Responsibilities

• Reviews AR reports and ERP system to prioritize collection efforts.
• Contacts customers for the resolution of delinquent amounts.
• Works with customers and internal resources to resolve customer issues.
• Determines order credit hold releases based on customer account status.
• Completes audit requests.
• Performs other related duties as assigned.
• Review and prepare Lien Waivers for signature.
• Assessing account eligibility for order releasing by examining past due status and credit limits.

Benefits

• medical, dental, and vision insurance
• 401k plan with 5% Company match
• Employee Stock Purchase Plan (ESPP)
• short-term and long-term disability benefits
• vacation
• 100% paid parental leave
• tuition reimbursement program
• student debt retirement matching
• well-being program
• Employee Assistance Program (EAP)
• company-provided life insurance
• supplemental insurance at group rates

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree