Credit & Collections Manager

KCI Technologies Inc.•Glencoe, MD

About The Position

Join us as we Rise to the Challenge At KCI, we’re building an enduring company that provides unparalleled value to our employee-owners. We make our mark designing and delivering our world-class solutions, so we invest deeply in developing our team. We reward integrity and commitment, and when we do well, you do well. Our people have freedom to innovate, unlimited growth, a voice that matters, a lifestyle that works, and skin in the game. Because life’s more fun when you own it. THE COMPANY KCI Technologies, Inc. is a 100% employee-owned engineering, consulting and construction firm serving clients throughout the United States. KCI is recognized as an industry leader, employing cutting-edge technologies, management practices and strategic growth initiatives. Employee ownership fosters an entrepreneurial spirit, encourages technical expertise, and shapes strategic planning. The Credit & Collections Manager plays a critical role in safeguarding the firm’s financial performance by proactively managing credit risk and optimizing cash flow across a diverse portfolio of engineering projects. This position partners closely with Project Managers, Contracts, and Accounting leadership to ensure disciplined receivables management while maintaining strong client relationships in a complex, contract-driven environment

Requirements

Bachelor's degree in Accounting or Business with a major in accounting or equivalent experience required.
Minimum of 7 years’ experience of accounting/credit/AR experience.
Pre-employment drug screening is a condition of employment.
A satisfactory background check is the absence of a criminal record, which bears a demonstrable relationship to the applicant/employee’s suitability to perform the required duties and responsibilities of the position.

Nice To Haves

3+ years of experienceworking for an engineering, construction, or professional services firm
Proficiency in Microsoft Dynamics
Strong communication, negotiation, and analytical skills
Experience with public sector clients, municipalities, or government contracts
Familiarity with retainage, progress billing, and lien laws
Experience supporting Project Managers and contract administrators
Federal Acquisition Regulation (FAR) reporting/knowledge preferred.

Responsibilities

Strategic Credit Risk Management
Evaluate the financial strength and credit profile of public and private sector clients, including municipalities, developers, contractors, and commercial entities
Establish and oversee credit limits and payment terms aligned with contractual obligations and firm risk tolerance
Analyze financial statements, credit data, and historical payment trends to identify risk exposure
Proactively flag high-risk accounts and recommend mitigation strategies to leadership
Receivables & Cash Flow Optimization
Oversee collections across project-based billing structures, including progress billings, milestone payments, retainage, and final invoices
Drive timely resolution of past-due balances through professional client engagement and cross-functional coordination
Partner with Project Managers to address billing disputes tied to scope, contract terms, change orders, or approval delays
Monitor retainage balances and ensure release in accordance with project completion milestones
Contractual & Regulatory Alignment
Interpret and apply contract payment provisions, including net terms, retainage clauses, and billing requirements
Ensure compliance with public and private sector contractual obligations
Support documentation and coordination related to lien rights, notices, or other risk mitigation actions
Reporting & Performance Analytics
Deliver executive-level reporting on aging trends, credit exposure, DSO, and project-level receivables
Monitor key performance indicators to identify opportunities for improving collection cycle times
Provide data-driven insights and recommendations to strengthen cash flow performance
Process Leadership & Cross-Functional Collaboration
Contribute to the evolution of credit and collections policies tailored to a professional services environment
Maintain comprehensive documentation of credit decisions and collection activity
Collaborate with Accounting, Project Management, and Business Development to proactively manage financial risk and client satisfaction