Manager, Credit & Collections
About The Position
We are seeking a highly skilled and experienced Credit and Collection Manager to join our dynamic accounting team. The successful candidate will play a key role in building our credit and collections process and ensuring timely communication and collection efforts with our customers. This position offers an exciting opportunity for a detail-oriented professional with a strong background in credit and collections. Primary Duties & Responsibilities: The following represents most of the duties performed by the position but is not meant to be all-inclusive nor prevent other duties from being assigned when necessary. Employees are expected to comply with all regulatory, environmental, and safety rules and standards, as well as corporate policies. The Technical Accounting duties you will be responsible for include:
Requirements
- Have a Bachelor's degree in finance, accounting, or related field or demonstrated equivalency of experience and/or education
- Must have 8+ years industry related progressive credit and collections experience
- Must have strong analytical skills and attention to detail
- Must have excellent negotiation and communication skills
- Have a proven track record of driving process improvements and implementing best practices in credit and collections
- Experience working with CRM systems and proficiency in Microsoft Excel
- Experience with accounting software, Workday Financials is preferred.
- Experience with OpenInvoice
Nice To Haves
- Certification in credit management is preferred but not required (e.g., CICM, NACM)
Responsibilities
- Develop and implement credit policies and procedures
- Monitor and manage outstanding accounts receivable
- Coordinate with commercial team and customers to resolve billing disputes
- Prepare regular reports on credit and collection activities
- Negotiate payment plans with delinquent customers
- Handle escalated collection issues and disputes
- Maintain accurate and up-to-date records of all collection activities
- Collaborate with external agencies for debt recovery
- Develop and maintain relationships with key customers
- Assist in building out process to assess creditworthiness of potential customers
Benefits
- Medical, Dental, Vision, & Prescription Drug Coverage
- Voluntary Life Insurance for Employee, Spouse, & Child(ren)
- Employee Basic Life and AD&D Insurance – Company Paid
- Short Term & Long Term Disability – Company Paid
- 401(k) or Roth 401(k) Retirement Plan, plus a company match
- Flexible Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
101-250 employees
