Credit & Collections Manager

Blue Arbor•New Bern, NC

14h

About The Position

The Credit & Collections Manager is responsible for overseeing Credit & Collections within the organization pertaining to corporate Airline Accounts. This role ensures timely collections of outstanding receivables, evaluate credit risk, manage customer credit limits, and maintains a positive relationship with internal stakeholders and clients.

Requirements

Must have excellent clerical skills
Must have experience in excel
Must have Accounts Receivable Experience
Clean Criminal Background
Can pass a drug screen

Responsibilities

Evaluate customers creditworthiness by analyzing credit reports, financial statements, and payment history.
Monitor AR Aging reports and coordinate collection efforts
Distribute and review accurate weekly AR Statements to both customers and internal leadership
Monitor and Resolve customers billing and payment disputes while working closely with the Billing Department and Airline Team
Work closely with sales, dispatch, commercial team, billing team, and freight to assist with credit related issues for each account
Recommend escalations of credit issues
Assist on projects on an as needed basis related to Credit Related Function
Assist for Airline Prepayment Letters to ensure all Prepayment accounts are covered per their contract
Assist and Attend Quarterly Year-To-Date Salesmen Meetings to go over accounts Credit and Collection Status
Post Payments/ACH Wires, Transfers, and Returns
Assist on Weekly Airline Collection Meetings to ensure Credit and Collections are being maintained
Ability to prioritize multiple meetings and on-call questions regarding Credit for New Accounts or On-Hold Accounts with Dispatch