Credit and Collections Manager
About The Position
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Takes responsibility for all general, and overarching and non-specialized financial matters, in order to ensure the achievement of strategic and business goals and target indicators. process, customer credit risk, and accounts receivable collections. This role ensures adherence to established credit policies, supports cash‑flow objectives, and maintains compliance with internal controls. The position provides leadership to the credit and collections team and collaborates with cross‑functional departments to support business operations.
Requirements
- Bachelor’s degree in Finance, Accounting, Business Administration, or related field required.
- Minimum of 5 years of progressive experience in credit, collections, or accounts receivable management.
- Strong understanding of credit risk assessment, financial statements, and collection practices.
- Excellent communication, negotiation, and conflict‑resolution skills.
- Proficiency with ERP systems and accounts receivable software.
- Ability to analyze data, identify trends, and make informed recommendations.
- Strong organizational skills with the ability to manage multiple priorities.
- Demonstrated leadership and team‑development capabilities.
Nice To Haves
- Supervisory or team‑lead experience preferred.
Responsibilities
- Lead credit and collections staff to ensure departmental effectiveness and compliance.
- Administer company credit policies, procedures, and internal controls.
- Review and approve customer credit limits based on financial analysis and risk assessment.
- Monitor accounts receivable aging and implement strategies to reduce delinquency and improve DSO performance.
- Oversee collection activities, including customer outreach, dispute resolution, and escalation of delinquent accounts.
- Partner with Sales, Finance, and Customer Service to address account issues and support customer relationships
- Recommend accounts for third‑party collections or legal action when appropriate.
- Support annual audits and ensure documentation meets regulatory and internal requirements.
Benefits
- medical insurance
- dental insurance
- vision insurance
- 401(k) retirement plan
- life insurance
- long-term and short-term disability insurance
- paid parking/public transportation
- paid time off
- paid sick and safe time
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
