Credit and Collections Analyst

Acer Group•San Jose, CA

19h

About The Position

The Credit Control Analyst oversees credit risk management and collection activities to safeguard company cash flow and reduce exposure to delinquent accounts. This position partners with internal stakeholders to establish credit terms, resolve payment issues, and improve receivables performance while supporting operational and customer satisfaction goals.

Requirements

Bachelor’s degree in finance, Accounting, Business Administration, or related field
Minimum of two (2) years of experience in credit control, accounts receivable collections, or financial analysis
Minimum of two (2) years of experience in (Retail/Distributer) credit control and collections managing the end-to-end processes of credit risk and payment recovery
Strong understanding of credit risk assessment and financial statement analysis
Proficiency in ERP systems (e.g., SAP, Oracle, NetSuite) and Microsoft Excel
Excellent analytical, negotiation, and communication skills
Detail-oriented with strong organizational abilities

Nice To Haves

Knowledge of credit insurance and secured transactions preferred
Familiarity with credit reporting agencies (e.g., D&B, Experian) preferred
Professional certifications such as CBA (Credit Business Associate) or CCE (Certified Credit Executive) strongly preferred

Responsibilities

Assess new and existing customers’ creditworthiness through financial statement analysis, credit bureau reports, and payment history reviews
Establish and recommend credit limits and payment terms in alignment with company policy
Monitor accounts receivable aging reports and proactively follow up on overdue accounts
Lead collection efforts via phone, email, and written correspondence
Investigate and resolve invoice discrepancies and billing disputes
Prepare and present AR and credit risk reports to management
Identify high-risk accounts and escalate issues as needed
Maintain accurate documentation of credit decisions and collection activities
Support month-end close processes, including bad debt reserves and AR reconciliations
Collaborate with sales and customer service teams to balance revenue growth with risk mitigation