Credit & Collections Analyst

Avidex Industries LLC • Cary, NC

5d

About The Position

The Credit & Collections Analyst  is responsible for assessing credit risk, ensuring audit compliance, and driving effective accounts receivable (AR) collection strategies within an assigned portfolio. This role partners closely with customers, sales teams, and internal stakeholders to support healthy cash flow, minimize risk exposure, and maintain strong client relationships.

The Credit & Collections Analyst evaluates new and existing customer accounts, monitors aging trends, resolves billing disputes, and supports credit decision-making in alignment with company policies and compliance standards.

Requirements

• Bachelor’s degree in Finance, Accounting, or equivalent experience
• Minimum 5 years of experience in credit and accounts receivable collections preferred
• Strong analytical skills with ability to interpret financial data and assess risk
• Proficiency in Microsoft Excel, Dynamics SL, Salesforce, and payment portals or similar finance systems
• Excellent communication and negotiation skills
• Highly organized with ability to manage priorities in a fast-paced environment
• Knowledge of credit management principles and collections techniques
• Ability to make credit decisions within established company guidelines
• Strong attention to detail and documentation accuracy
• Ability to work overtime as needed

Responsibilities

• Evaluate creditworthiness of new and existing customers
• Analyze credit reports, applications, and accounts receivable portfolios
• Identify potential credit risks and implement mitigation strategies
• Monitor AR aging and drive collection efforts to achieve KPI goals
• Follow up on past due invoices via phone, email, and meetings
• Investigate and resolve billing discrepancies in partnership with customers and sales teams
• Document credit and collection activities within ERP systems and shared records
• Maintain accurate records of credit approvals and payment arrangements
• Ensure compliance with company policies and audit requirements
• Navigate and reconcile invoices across multiple payment portals
• Process invoice and purchase order matching for customer billing
• Assist the Senior Credit Manager with ad hoc reporting and special projects

Benefits

• Competitive compensation plan
• Health, dental, and vision benefits
• 401(k) retirement plan with employer match
• Up to 3 weeks of vacation and 7 days of sick time off, both prorated
• 10 Paid Holidays
• 8 hours of paid volunteer time
• Opportunities for professional growth and development
• Collaborative and innovative work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level