Credit & Collections Analyst

Avidex Industries LLC•Cary, NC

21d•Onsite

About The Position

The Credit & Collections Analyst plays a key role in evaluating credit risk, ensuring audit compliance, and executing effective accounts receivable collection strategies within their designated territory to support the company’s financial health.

Requirements

Bachelor’s degree in finance, accounting, or equivalent work experience.
Minimum of 5 years’ experience in credit and accounts receivable collections preferred.
Proficiency in Microsoft Office, including Excel (pivot tables, VLOOKUP).
Experience with Dynamics SL, Salesforce, billing/payment portals, or similar financial software.
Strong communication and negotiation skills with the ability to engage effectively with customers.
Excellent analytical skills to interpret financial data and assess credit risk.
Ambitious, goal-oriented, and proactive with a creative approach to problem-solving.
Highly organized with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
Solid knowledge of credit management principles, collection techniques, and accounts receivable reconciliations.
Ability to apply company policies and make credit decisions in line with established compliance guidelines.
Demonstrated reliability, strong work habits, and a stable attendance record.
Flexibility to work overtime as needed, sometimes on short notice.

Responsibilities

Evaluate the creditworthiness of new and existing customers by analyzing credit reports, applications, accounts receivable portfolios, and related financial information.
Identify potential credit risks and develop effective strategies to minimize losses.
Monitor accounts receivable aging for assigned accounts, achieve cash collections, and meet KPI targets by following up on past-due invoices through phone calls, emails, and meetings.
Accurately document credit and collections activities within the company ERP system and shared folders.
Investigate and promptly resolve billing discrepancies while fostering strong relationships with customers and sales teams to facilitate dispute resolution and cash collection.
Maintain detailed and accurate records of credit approvals, payment arrangements, and collections activities.
Deliver exceptional customer service at all times.
Ensure compliance with audit requirements, company policies, and legal standards concerning credit and write-off requests.
Navigate and analyze invoice statuses across multiple payment portal platforms, performing data entry to reconcile invoices and purchase orders.
Support the Senior Credit Manager by preparing ad hoc reports and assisting with special projects as assigned.