Credit Card Risk and Control Manager

OneMain Financial • Wilmington, DE

1d • Hybrid

About The Position

The Brightway Credit Card team is looking for a Credit Card Risk and Control Lead to strengthen our operational risk framework, drive issue resolution, and support audit and regulatory activities across a fast‑growing product. This role partners closely with business, operations, compliance, and technology teams to ensure a strong control environment and seamless execution during high‑visibility events. If you’re highly organized, influential, and energized by solving complex problems across multiple business units, this is a great opportunity to make a meaningful impact.

Requirements

• Bachelor’s degree
• 3+ years in corporate governance, internal audit, or risk‑focused roles
• Strong understanding of regulatory relations and risk governance processes
• Experience with controls, operational risk, regulatory, or quality assurance work
• Excellent communication, facilitation, and stakeholder‑management skills
• Data‑driven approach to solving ambiguous or unstructured problems
• Ability to manage multiple priorities and deliver under tight deadlines
• Proven ability to influence and collaborate across diverse teams, including senior leaders
• Strong attention to detail and analytical mindset
• Proficiency with Microsoft Office tools

Nice To Haves

• Experience in credit card or financial services
• Familiarity with risk and control tools such as Archer, Pulse, and Tableau

Responsibilities

• Lead issue and incident management: Track, analyze, and support the resolution of operational issues, ensuring timely escalation and closure.
• Drive remediation and reporting: Build remediation plans, executive reports, and documentation for senior leadership and key stakeholders.
• Strengthen governance: Support the development and enhancement of policies, procedures, and control frameworks across card operations.
• Create executive‑ready materials: Develop presentations, monthly business reviews, and other strategic communications.
• Support audits and exams: Coordinate exam activities, compile requested data, validate responses, and track progress through completion.

Benefits

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days’ vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees