Credit Card Clerk
BNA Bank•New Albany, MS
About The Position
Support role centered on credit card administration and customer service.
Requirements
- Detail-oriented thoroughness
- Organizational abilities
- Typing
- Operation of a ten-key calculator
- Intermediate computer skills (including Word)
- Business telephone communication
- A friendly, outgoing personality suited to meeting and interacting with the public.
Responsibilities
- Assist clients directly with all credit card inquiries and service needs, including payment processing, issue resolution, dispute handling, managing lost or stolen card reports, and issuing replacement cards.
- Collaborate with team members to evaluate and approve new account applications in accordance with bank policy.
- Partner closely with third-party support providers to deliver comprehensive customer solutions.
- Process daily payments and ensure credit card ledger reports are accurately balanced.
- Provide ongoing assistance to the note department as needed, including document scanning, updating property tax records, and filing UCCs and deeds of trust.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
