Credit Bureau Advisor

DesjardinsMontreal, QC
Hybrid

About The Position

As a Credit Bureau Advisor, you help manage, develop and improve practices governing relationships with credit agencies. You advise business partners and operational teams while ensuring the quality, consistency, integrity and compliance of practices, processes and data related to the credit ecosystem. You analyze issues of varying levels of complexity, make recommendations and coordinate initiatives to continuously improve processes and comply with regulatory and organizational frameworks. You help complete cross-sector projects and develop practices while working with multiple stakeholders. This kind of work requires a strong understanding of credit, excellent analytical and summarizing skills and a talent for clearly explaining complex ideas to various audiences. In this role, you’ll contribute directly to member protection, sound risk management, compliance with regulatory obligations and effective relationships with strategic service providers in the credit sector.

Requirements

  • Bachelor's degree in a related field
  • A minimum of four years of relevant experience
  • Knowledge of French is required
  • Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
  • Proficiency in Microsoft 365
  • Knowledge of process management, project management and operational efficiency

Nice To Haves

  • Other combinations of qualifications and relevant experience may be considered

Responsibilities

  • Increase support for business sectors in initiatives involving credit bureaus.
  • Support strategic priorities related to fraud prevention, personal information protection and the member experience.
  • Accelerate the analysis and delivery of requests to update processes, practices and tools.
  • Improve governance of data sent to and received from credit bureaus.
  • Reduce operational, regulatory and reputational risks associated with inadequate management of obligations to credit bureaus.
  • Increase process quality and operational efficiency through continuous improvement.
  • Ensure long-term continuity of expertise in a specialized field involving numerous internal and external partners.

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment
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