Credit Associate
About The Position
We're looking for a self-motivated individual with excellent interpersonal and customer service skills. This person has a positive attitude, excellent customer service skills, a problem-solving mindset, and great attention to detail. Other desirable traits include good written and verbal communication, ability to multitask, being a team player, and the ability to quickly adapt to change. This role is the A/R front line in ensuring excellent customer service experience to both internal and external customers of Locke Supply. Locke Supply is an ESOP- 100% Employee Owned. Locke Supply is the most progressive supply house in the Southwest, with locations in Oklahoma, Texas, Missouri, Kansas, and Arkansas. With a 45-acre complex in Oklahoma City, supplying over 190 locations, Locke is a premium supplier in the Plumbing, Electrical, and HVAC markets.
Requirements
- High School Diploma or equivalent
- 1 year of Customer Service/Call center experience
- Professional verbal and written communication skills.
- Customer service driven.
- Detail oriented with well-developed organizational skills and ability to utilize time efficiently.
- Ability to respond with flexibility to changing department needs.
- Must work well with others in a team environment.
- Must have experience with Microsoft Word, Excel, and Outlook.
Nice To Haves
- Positive attitude
- Problem-solving mindset
- Ability to multitask
- Team player
- Ability to quickly adapt to change
Responsibilities
- Payment Processing
- Account Reconciliation
- Credit Management
- Dispute Resolution
- Inbound call center
- Respond to phone and email inquiries
- Resolves problems according to the company policy
- Inbound and outbound phone calls.
Benefits
- Fantastic benefits plan
- Monthly incentive program after ninety days of employment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
