Credit Assistant (Customer Service & Accounts Support)

K&R Staffing HR Consulting

1d • Onsite

About The Position

We are currently hiring a Credit Assistant to support a fast-paced credit and customer service team. This role is ideal for someone who is detail-oriented, organized, and comfortable handling a high volume of calls and account activity.

Requirements

• High school diploma or equivalent
• Typing speed of 40+ WPM
• Strong customer service and communication skills
• Ability to multitask and stay organized in a fast-paced environment
• Basic computer skills (Microsoft Word, Excel, Outlook, internet navigation)
• Strong attention to detail and accuracy
• Ability to remain professional when handling difficult conversations
• Effective memo and letter writing
• Mathematical, spelling and accuracy aptitude

Responsibilities

• Answer and manage a high volume of incoming calls professionally
• Assist customers with account questions, payments, billing, and order status
• Process and manage Cash Before Delivery (CBD) orders and accounts
• Enter and maintain accurate customer account information
• Support credit team with documentation, references, and reporting
• Assist with collections on past-due accounts (phone and email)
• Process payments, including credit card transactions
• Research and resolve account discrepancies and order issues
• Prepare correspondence, documents, and general administrative support

Benefits

• 401(k) with company match
• Health, dental, and vision insurance
• Life insurance
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees