Credit And Collections Specialist

Aston Carter•Minneapolis, MN

1d•$24 - $29•Onsite

About The Position

Collections Specialist manages customer receivables, supports credit management activities, and delivers high-quality customer service while ensuring timely collection of outstanding balances. This role partners closely with sales and credit management teams, supports credit-related audits, and helps maintain compliant and effective credit practices across a defined customer territory.

Requirements

At least 1 year of experience managing credit for small to large customers.
Experience in the construction-related industry, such as electrical supply or distribution environments.
Hands-on experience with collections and accounts receivable processes.
Experience in credit management, including credit review and decision support.
Knowledge and understanding of credit laws and regulations, including Truth in Lending, Fair Credit Reporting, and Fair Debt Collection Practices.
Familiarity with credit risk management methods, such as liens, payment bonds, joint checks, and personal guarantees.
Experience with new account setup and credit account configuration.
Strong customer service skills, with the ability to handle account inquiries and resolve issues professionally.
Ability to work effectively as part of a credit management team and support regional Credit Managers.
Proficiency using ERP systems, with experience using Eclipse (Epicor product) or similar tools.

Responsibilities

Collect customer receivables across the organization in a timely and professional manner.
Assist customers with account inquiries and troubleshoot account balance issues to ensure accurate and up-to-date information.
Provide consistent coverage for credit matters during company business hours as part of the credit management team.
Assist in reviewing and releasing credit holds in accordance with established policies and procedures.
Develop and maintain strong relationships with customers while collecting balances due, ensuring a high level of customer service.
Build and maintain strong internal relationships across the organization, including proactive communication and collaboration with sales associates on collection efforts.
Support the setup of new customer accounts and ensure accurate credit and account information is entered into the system.
Collaborate closely with another Credit and Collections Specialist to share responsibilities and, after training, manage an assigned collections territory to avoid overlap.
Utilize the ERP system and Excel to extract, organize, and review account and collections data for reporting and decision-making.