Credit and Collections Analyst - Cranbury, NJ

Sonepar • City of Syracuse, NY

3d • Onsite

About The Position

There’s a Place for You at Cooper Electric Supply, LLC.

A career at Cooper Electric Supply, LLC is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Cooper Electric Supply, LLC offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the northeast and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Being “Powered by Difference” means we respect and value diverse perspectives. Cooper Electric Supply, LLC we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.
 

Requirements

• A minimum of 5 years of experience in collections with 2+ Years in Construction Industry Preferred
• Strong customer service skills and interpersonal communication skills.
• Strong mathematics, verbal, and written communication skills.
• Ability to effectively communicate information and present solutions to a customer.
• The ability to operate computers and relevant computer software.   Experience utilizing Get Paid is a plus.
• Ability to prioritize needs in a fast-paced environment.

Responsibilities

• Monitor assigned accounts daily and initiate collection actions through Get Paid system.  Collection actions are typically done via email and/or phone.
• Maintain clear documentation on steps taken towards collections on all accounts.
• Monitor accounts and make recommendations to senior management regarding the use of third-party collection escalation and legal counsel.
• Provide notification to our internal sales partners regarding collection issues.
• Assess risk by researching and examining credit history and reports.
• Perform account reconciliation as needed.
• Review credit hold reports and release orders as appropriate.
• Work with the internal billing team to help resolve billing disputes.
• Perform other assigned tasks necessary to support the success of the department.

Benefits

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed