Credit Analyst
About The Position
The credit analyst is responsible for credit and collections related functions. This individual will be responsible for supporting corporate goals by way of maintaining business relationships and overall account receivables management for business-to-business customers. Manages and maintains customer account base Makes a combination of customer service and/or collection telephone calls to customers Takes the appropriate escalation action when unable to reach a resolution Works to mitigate company risk Maintains AR percentages in line with company goals Manages the overall dispute case resolution for claims on customer accounts Partners with the appropriate personnel in Distribution/Sales/Customer/Compliance Service/Accounting/IT Departments to resolve customer inquiries/issues Ensures completion of account reconciliation Validates billing accuracy for customer base Prepares reports and analysis on a monthly basis and upon request Ability to interpret and/or have general understanding of customers’ financial status
Requirements
- Accounts Receivable experience with business-to-business customers
- Knowledgeable in the Fair Debt Collections Practice Act, the Fair Credit Reporting Act and Fair Credit Billing Act, as well as Federal Bankruptcy Laws.
- Possess exceptional verbal and written communication skills
- Excellent relationship building and customer service skills
- Strong Organizational/Time Management Skills
- MS Office (Word, Excel, Outlook, etc.).
- Able to work in-office.
- This is not a remote position.
Responsibilities
- Manages and maintains customer account base
- Makes a combination of customer service and/or collection telephone calls to customers
- Takes the appropriate escalation action when unable to reach a resolution
- Works to mitigate company risk
- Maintains AR percentages in line with company goals
- Manages the overall dispute case resolution for claims on customer accounts
- Partners with the appropriate personnel in Distribution/Sales/Customer/Compliance Service/Accounting/IT Departments to resolve customer inquiries/issues
- Ensures completion of account reconciliation
- Validates billing accuracy for customer base
- Prepares reports and analysis on a monthly basis and upon request
- Ability to interpret and/or have general understanding of customers’ financial status
Benefits
- comprehensive benefit package
- great working environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
251-500 employees
