Credit Analyst

Menasha Corporation • Neenah, WI

5d • Onsite

About The Position

Key member of the Credit and Collections department reporting to Manager-Credit and Collections. This role involves working closely with sales, customer service, tax teams, and commercial finance directors to ensure customer account issues are resolved. The Credit Analyst will also work with customers assigned to their portfolio to secure timely payment of invoices and manage deduction resolution by gathering necessary information and collaborating with individuals responsible for determining the outcome. Additionally, the role includes managing the team inbox and reviewing/releasing orders on credit hold.

Requirements

• High School Diploma or equivalent
• At least 2 years' relevant experience required.
• Knowledge of credit/collection processes, tools, and strategies
• Excellent communication, time management, organizational and critical thinking skills
• Detail oriented
• Strong negotiation skills
• Efficient in Microsoft Excel, Outlook, and Word

Nice To Haves

• Associate degree
• Accounting or Finance field of study
• SAP experience preferred

Responsibilities

• Work closely with sales, customer service, tax teams and commercial finance directors to ensure customer account issues are resolved.
• Work with customers assigned to your portfolio to secure timely payment of invoices.
• Deduction resolution: Gather necessary information PO/POD’s, quotes, collection notes.
• Work closely with the individuals responsible for determining outcome.
• Manage Team in-box as needed.
• Review/Release Orders on Credit Hold as needed.
• Follow and maintain the visions outlined in the team Value/Culture Statement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED