Credit Analyst

Central States•Springdale, AR

About The Position

The Credit Analyst is responsible for assisting the credit team in mitigating credit risk through credit analysis of the AR portfolio and working with all customers in an accurate, timely and professional manner. This position will develop strong relationships with new and existing customers, both internal and external, ensuring ongoing successful partnerships. The Credit Analyst plays a pivotal role in the Credit department, which is a multi-functional area, interacting with many business departments within the company. Our role in the company provides us with an opportunity to provide value added services to both our external and internal customer base.

Requirements

High School Diploma or Equivalent and a minimum of 3 years in commercial credit
The ability to be a strong self-starter who is solution oriented with good follow through skills
Ability to operate in a fast-paced environment, handling a high volume of work, prioritizing multiple tasks, while making decisions with limited information, and communicate decisions effectively with internal and external customers while maintaining a harmonious balanced relationship
Analytical skills- Ability to apply these skills to evaluating customer credit data and make sound decisions concerning credit terms and processing order(s)
Ability to write reports, business correspondence, and standard operating procedure(s) and or manuals
Intermediate or advanced Microsoft Office skills: Outlook, PowerPoint, and EXCEL with demonstrated expertise utilizing formulas- VLOOKUP’s, pivot tables, and calendar / time management
Credit Scoring utilizing rules and metrics
Ability to present information in front of colleagues and/or senior management
Communicates ideas clearly and succinctly; effectively listens and responds to other. Ensures appropriate information flows freely
Teamwork – effectively works within the department and across departments as a pro–active team member.
Ability to handle conflict and find resolution
Ability to help achieve department KPI’s and goals
Prior experience in commercial credit 3+ year

Responsibilities

Ensure prompt attention to all matters that impact the order to cash cycle
Responsible for the approval or denial of credit orders in accordance with established policies, practices, and procedures in a manner that will result in harmonious ongoing relationships with customers both internal and external with a focus on ease of doing business, while balancing risk and the minimization of bad debt losses
Knows, understands and applies the company’s credit and collection policies, practices, and procedures
Reviews regularly the status of collections impacting accounts to assure that accounts are in sound condition with on-going credit risk appraisal of customer portfolio
Initiate credit limit reviews and solicit financial statements on an as needed basis and in compliance with policy
Analyzes requests for credit and approves terms and limits within policy for investigations of new customers by analyzing financial statements, trade and bank references as well as any company credit reports available to help assist in the credit decision process
Represent all aspects of the credit and collection function to insure operating system is utilized optimally
Review and confirm all processes and procedures are working as designed. Develop, create and analyze reports to ensure all business needs are being met
Submits credit requests beyond the position’s authority to the Credit Supervisor
Respond to internal and external inquiries relative to the credit department
Initiate contact and maintain close, harmonious relationships with customers, peers, sales, customer service, and outside sources of credit information
Collaborate closely with sales department to resolve any disputes; including, but not limited to pricing and quantity but advertising and promotional allowance / expenses as well
Participate and recommend what actions need to be taken on delinquent account
Monitor all accounts for possible bad debt write-offs and report results to Credit Supervisor for proper recording