Credit Analyst - Addison (Western Chicago Suburbs)

Sonepar•Addison, IL

17h•Onsite

About The Position

Viking Electric, a leading provider of electrical products and services to contractors, is seeking a Credit Analyst for its Addison, IL location. This full-time role is crucial for managing the day-to-day activities of the Credit Department, ensuring efficient handling of customer accounts, and maintaining key performance indicators such as DSO and past-due accounts receivable. The Credit Analyst will be responsible for responding to customer inquiries, resolving issues, authorizing new orders, managing billing information, and maintaining positive customer relationships. This position involves utilizing various tools and software for collection activities, collaborating with sales teams, monitoring credit limits, and handling specialized invoicing. The role also includes managing sales tax documentation and participating in joint account reviews with sales managers.

Requirements

A minimum of 2 to 3 years in commercial credit or accounts receivable collections, preferably in an electrical construction-related field.
A four-year degree in a business-related field (e.g. accounting, finance) or equivalent experience.
Must have a valid driver’s license.
Willingness to work additional hours to meet deadlines.

Nice To Haves

Experience in an electrical construction-related field.

Responsibilities

Professionally and efficiently handle day-to-day activity in the Credit Department by completing assigned duties and maintaining DSO and past-due accounts receivable at the levels set in objectives.
Effectively respond to inquiries from customers, other associates, and outside organizations on customer accounts, including resolution of problems, authorization of new orders, maintenance of billing information, release of confidential credit information to the appropriate people and maintain customer good will.
Utilizing the telephone, PC, Get-Paid Software, and various reports, as well as effective use of personal visits when appropriate, handle all credit department collection activity for assigned accounts, keeping all appropriate people advised of problems and actions taken/required.
Meet with Credit Manager monthly or as requested to discuss status of accounts.
Manage sales tax collection and documentation for accounts being knowledgeable in sales tax requirements and documentation in the states for which accounts are being managed.
Meet with assigned account managers and complete the Joint Account Review Process each month.
Advise and train salespeople in collection approach and collection options.
Work together with sales to collect accounts and resolve disputes.
Monitor credit limits for assigned accounts, changing credit limits where appropriate, and authorizing shipments as needed.
Handle and manage invoices and other documents requiring special handling to insure prompt payment of invoicing.
Utilize Bill trust website for obtaining invoice and statement documents and customer payments.