Credit Administration Representative

Merchants Bank•Winona, MN

About The Position

Merchants Bank, Winona, has an opening for a Credit Administration Representative. This position involves the review and due diligence associated with Commercial, Ag, and Consumer loan transactions during the loan origination and monitoring functions. Duties primarily are in the Post Close area include preparing consumer and mortgage loan satisfactions, loan input check-back and data collection, and processing paid notes and completing lien perfections. Requires a well-organized and motivated individual with good time management skills, a high level of accuracy, and ability to remain calm under pressure. Must have excellent communication skills and be a team player. Merchants Bank offers competitive wages and benefits for our full-time employees including health, dental, life, disability and vision insurance; flexible spending accounts, 401(k) and ESOP retirement plans; bonus plan; paid time off; tuition reimbursement; and a variety of voluntary supplemental insurance options. Please click on Apply Now or apply in person at Merchants Bank, Winona (102 E 3rd Street). Questions can be emailed to [email protected]. Merchants Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. Job Summary: The incumbent will perform review and due diligence activities associated with Commercial, Ag, and Consumer loan transactions during the loan origination and monitoring functions. The primary responsibility of the Credit Administration Representative position is to obtain and review executed loan documentation, customer information, as well as determining transaction compliance with applicable internal bank policy, procedures, and regulatory requirements. Success in this role will include fostering a collaborative relationship, process, and procedures that benefit all stakeholders in the lending process. The incumbent will demonstrate strong verbal and written communication skills, a can-do-attitude, while being able to develop amicable solutions of moderately complex situations with internal and external customers. Position will support credit related staff at all Merchants Bank locations and will perform duties in a centralized function located in the Winona Credit Administration Center.

Requirements

Requires a well-organized and motivated individual with good time management skills, a high level of accuracy, and ability to remain calm under pressure.
Must have excellent communication skills and be a team player.
Independent thought, good organization, self-motivation to complete tasks and remain on schedule with minimal supervision.
Personal computer skills, good typing skills, effective telephone and written communication skills.
Amiable personality; team player.
Must have a high school diploma or equivalent.
Will be required to take standard training courses as directed by the bank and will be expected to complete ongoing educational requirements as determined by area of emphasis.

Nice To Haves

Post-secondary education is preferred.

Responsibilities

Supports the lending functions of the bank by preparing, reviewing, and/or retaining various loan documentation. This will be dependent upon focus area.
Responds to internal and external customer phone or written loan inquiries in a courteous, prompt and accurate manner by phone, as well as, through written correspondence;
Distributes and/or reviews a wide variety of reports both within and outside the department;
Possesses knowledge and understanding of reports which remain within the department;
Maintains proper retention of reports within department;
Research identified customer problems utilizing problem solving skills to hypothesize causes;
Communication including recommendations with manager for correction and prevention of continued problems;
Performs other duties as requested by manager within the Bank.
Barcode and import various documentation to bank’s document retention software (LQAS).
File Set up Maintenance and Tracking (LQAS)
Review and processing of various Mernet forms (risk rating changes, non-accruals and charge-offs, CD holds).
Process Customer and File Maintenance Reports
Process Funded Consumer and Commercial Loans
Prepare and monitor UCC filings including new, continuing, and other amendments as needed.
Barcode consumer and commercial loan denials, withdrawn loans, and incomplete applications.
Research of various tasks and/or requests as needed
Prepare/Mail/Import satisfactions for all commercial, consumer, and mortgage loans
Process commercial and consumer paid notes and complete lien perfections as needed
Follow up on all consumer and commercial loan exceptionsLoan input check back for consumer and commercial loan types
HMDA input and check back and upload information from various internal systems
CRA input and check back