Credentials Specialist

TRS The Right Solution• AR, US, AR
•Remote

About The Position

TRS Healthcare is seeking a detail-oriented and organized Credentials Specialist to help healthcare professionals maintain the credentials, licenses, and documentation needed to meet compliance requirements and begin assignments. This is a remote role open only to candidates who reside in Northwest Arkansas. The specialist works with healthcare professionals, recruiters, account managers, and client facilities to coordinate credentialing requirements, monitor deadlines, and resolve issues. The role suits a strong communicator who can solve problems, manage multiple priorities, and provide excellent customer service in a fast-paced environment.

Requirements

  • Strong attention to detail and ability to maintain accurate records and documentation.
  • Excellent written and verbal communication skills.
  • Strong organizational and time management skills, with the ability to manage multiple deadlines.
  • Ability to work independently, prioritize responsibilities, and solve problems.
  • Customer-focused mindset and ability to build positive working relationships.
  • Ability to handle confidential and sensitive information with professionalism and discretion.
  • Comfort learning new technology and working across multiple digital platforms.
  • Ability to adapt to changing priorities in a fast-paced remote work environment.
  • Candidates must reside in Northwest Arkansas.

Nice To Haves

  • College degree preferred.
  • Previous experience in healthcare credentialing or a similar role preferred.
  • Experience in quality assurance or compliance within the healthcare staffing industry is a plus.

Responsibilities

  • Review, verify, and maintain healthcare professionals’ credentials, licenses, and required documentation.
  • Monitor credentialing deadlines, expiration dates, and renewal requirements to ensure ongoing compliance.
  • Communicate with healthcare professionals about outstanding requirements, documentation, and renewal procedures.
  • Partner with recruiters, account managers, and client facilities to meet credentialing requirements and contract deadlines.
  • Maintain accurate and organized credentialing records.
  • Respond to credentialing questions and resolve issues through phone, email, text, and other communication channels.
  • Identify and escalate credentialing concerns or potential compliance issues as needed.
  • Ensure compliance with applicable regulatory requirements, accreditation standards, and company procedures.
  • Support additional departmental responsibilities and initiatives as needed.

Benefits

  • Medical, dental, and vision insurance
  • Company-paid life insurance
  • Short-term and long-term disability coverage
  • 401(k) retirement plan
  • Unlimited PTO
  • Paid holidays
  • Paid parental leave
  • Remote work environment
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