Credentialing Supervisor (Remote)

LEARN Behavioral•Madison, WI

2d•Remote

About The Position

LEARN Behavioral is a national organization dedicated to nurturing children with autism and special needs. We specialize in evidence-based applied behavior analysis to deliver personalized treatment plans. The Credentialing Supervisor is responsible for overseeing and managing the credentialing process for healthcare professionals within the organization. This role ensures that all credentialing and privileging activities comply with regulatory, accreditation, and organizational standards. The Credentialing Supervisor will lead the credentialing team, develop and implement credentialing policies, and work collaboratively with internal and external stakeholders to support the delivery of high-quality care and maintain the integrity of the credentialing system. This is a full-time remote opportunity.

Requirements

High School Diploma; Bachelor’s degree preferred.
4 years in a credentialing related capacity.
Excellent communication and interpersonal skills
Active listening skills.
Demonstrated ability to work independently and as part of a team in a fast-paced, dynamic environment.
Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively.
The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
The ability to apply general rules to specific problems to produce answers that make sense.
Attention to detail: Job requires being careful about detail and thorough in completing work tasks.
Dependability: Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Excellence: Job requires continuously striving for excellence.
Persistence: Job requires persistence in the face of obstacles.
Cooperation/Partnership: Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Analytical Thinking: Job requires analyzing information and using logic to address work-related issues and problems.
Communication: Can communicate expressively and receptively, verbally and in writing.
Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Selective Attention: The ability to concentrate on a task over a period of time without being distracted.
Candidates must be presently eligible to work in the United States.

Nice To Haves

Experience working in the autism field or with individuals with developmental disabilities is preferred but not required.
This role supervises one or more individual contributors.

Responsibilities

Supervise day to day operations of credentialing staff
Meet with team members one to one and in a group
Provide performance feedback
Monitor team KPIs and trackers to ensure all provider credentialing is completed accurately and timely
Assist with assignment efforts
Determine and document credentialing requirements for new payors as LEARN enters into new contracts and provide feedback and support the development of new processes to allow for more efficient workflows
Collaborate with compliance department on audits and adjust internal processes based on audit outcomes