Credentialing Specialist

Upstream Rehabilitation • Birmingham, AL

7d • Remote

About The Position

Upstream Rehabilitation is looking for a Credentialing Specialist to join their team. This is a remote position that requires the candidate to reside in the US. Upstream Rehabilitation is the country’s largest dedicated provider of outpatient physical and occupational therapy services. Their mission is to inspire and empower the lives they touch, to serve their communities, and to lead with purpose-driven passion. They are committed to delivering remarkable experiences and fostering an inclusive workplace where differences are valued and celebrated. With over 1,200 locations nationwide, 26 brand partners, and over 8,000 employees, Upstream operates at scale while leveraging data, technology, and innovation to drive smarter decisions and operational excellence across the organization.

Requirements

• High School diploma or equivalent experience.
• Prior experience in Provider Enrollment Process and Revenue Cycle.
• Exceptional communication skills, including oral and written.
• Ability to build and maintain effective working relationships with providers, leadership, staff and external partners.
• Strong organizational and time management skills.
• Strong attention to detail, and capacity to multitask effectively.
• Proven ability to identify and resolve problems in a timely manner.
• Proficiency in Microsoft Office Suite or similar software applications.

Responsibilities

• Maintain provider data accuracy and updated across all credentialing systems.
• Complete and track provider enrollment and re-enrollment applications to ensure timely enrollment.
• Maintain current licenses and required documents for assigned providers.
• Partner with HR to support a smooth and welcoming onboarding experience for practitioners.
• Keep clinicians, field leaders, and payers informed throughout the credentialing process.
• Respond to provider enrollment questions and updates in a timely and professional manner.
• Ensure all provider enrollment work meets federal, state and payer requirements.
• Crosstrain and support broader team needs as required.
• Other projects and duties as assigned.

Benefits

• Annual paid Charity Day to give back to a cause meaningful to you
• 100% employer paid medical health insurance premium option available
• Dental and Vision insurance
• 401(k) with company match
• Generous PTO and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED