Credentialing Specialist

HireRight•Tulsa, OK

About The Position

As a Credentialing Specialist you will be responsible for processing the on-boarding compliance activities of new customers in accordance with HireRight compliance procedures. Conduct audit of all existing customers as required following same compliance procedures. You will be responsible for creating and maintaining detailed customer records. To be successful in this role you must be a detail oriented self starter able to work independently. You need to be the type of individual who is willing to take personal responsibility for your work and be adept at responding to varying customer needs in a timely manner. You must also possess the ability to identify and resolve problems, as well as gather, analyze and apply information skillfully. You must also have solid organizational skills, communication skills including both written and oral. You are willing and able to work across all divisions of the company to get answers, commitments and generally ensure high customer satisfaction. You must be proficient at using systems t ools to efficiently ensure all requests are passed through quality or returned to the researcher within the agreed upon timeline.

Requirements

High School or equivalent required
Minimum of two years related experience preferred.
Experience working form Sales-Force is a plus
Excellent, professional written & verbal communication
Positive attitude
Strong researching skills
Ability to think critically
Applies generally straightforward methods or procedures.
Requires good knowledge, experience, and skill of standardized rules, procedures or operations on a variety of activities requiring training and experience.
Is expected to work through typical or moderately complex problems but may require occasional guidance or direction.
May require specialized skills in administrative or technical fields

Nice To Haves

College degree preferred

Responsibilities

Analyze the information gathered to determine if the client meets all compliance standards.
Create and maintain detailed records of the findings for auditing purposes.
Responsible for documenting all step by step procedures of the compliance process and to make assessments and recommendations.
Interface with the Compliance and Legal teams at HireRight to ensure all requirements are met.
Assist in the selection process of physical location inspection vendors.
Support ongoing audit activities related to physical location inspection vendors to ensure that they are complying with all HireRight requirements.
Maintain file documentation on each potential HireRight customer, including check lists to verify that all compliance steps have been successfully completed.
Interact with sales department as required regarding status of audit and to seek assistance and support as required.