Credentialing Representative

FMOLHS•Baton Rouge, LA

About The Position

The Credentialing Representative supports the credentialing and privileging of healthcare providers across the organization. This entry-level administrative role processes credentialing and recredentialing applications, reviews documentation, prepares verification letters, and maintains the credentialing database. The representative serves as a primary contact for medical staff offices, licensing agencies, and insurance carriers to help facilitate timely completion of applications. The work is performed under established guidelines and close supervision.

Requirements

  • High school diploma or equivalent.
  • Four years of experience in healthcare provider relations or healthcare credentialing.
  • Strong customer service orientation and excellent interpersonal and communication skills.
  • Proficiency in telephone etiquette and business correspondence.
  • Familiarity with Microsoft Office Suite, including spreadsheet creation and maintenance.
  • Effective time management, multitasking, and problem-solving skills.
  • Expertise in data entry, verification, and monitoring performance metrics.
  • Critical thinking skills, attention to detail, and a focus on compliance.

Responsibilities

  • Complete and submit provider credentialing forms accurately and on time.
  • Conduct background checks and verifications for healthcare providers.
  • Update and maintain credentialing databases through accurate data entry and record-keeping.
  • Create and manage spreadsheets to track credentialing processes and documentation.
  • Serve as a first point of contact for insurance carriers, licensing agencies, and medical staff offices, handling inquiries professionally.
  • Collect and process provider documentation, manage files, and assist with communications between providers and payers.
  • Perform administrative tasks, including data entry and background screenings.
  • Maintain knowledge of Medical Staff Policies and Procedures related to credentialing and privileging.
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