Credentialing Program Assistant

Veterans Health Administration • Amarillo, TX

3d • Onsite

About The Position

The Credentialing Program Assistant is assigned to the Medical Staff Office under the Chief of Quality at the Amarillo VA Health Care System. The role conducts analytical reviews, manages and tracks data, and advises Amarillo VAMC leadership on key processes related to the facility’s Credentialing and Privileging (C&P) program.

The position serves as a subject matter expert in credentialing, conducts primary source verification, validates information before entering appointments into the credentialing database, and ensures data meet hospital policy, regulations, and Joint Commission standards. It also tracks credentialing documents and data, reviews database reports, monitors database operations, manages a purchase card, and handles C&P correspondence and issues involving documents that do not meet applicable requirements.

The work schedule is 8:00 a.m.–4:30 p.m., Monday through Friday. Ad hoc telework may be authorized; this is not a virtual position. The position is permanent, with a one-year probationary period. Relocation and recruitment incentives and permanent change of station benefits are not authorized.

Requirements

• One year of specialized experience equivalent to at least the next lower grade, GS-5, in the normal line of progression.
• Knowledge of laws, regulations, policies, precedents, accreditation standards, and guidelines affecting credentialing and privileging support areas, including TJC.
• Knowledge of credentialing, privileging, medical staff processes, accreditation, and regulatory issues and updates.
• Knowledge of medical terminology, medical specialties, core privileges, and procedures.
• Knowledge of practice evaluation requirements.
• Skill in applying analytical and evaluative methods and techniques.
• Ability to communicate complex and highly technical information verbally to diverse groups.
• Knowledge of primary source verification processes.
• Skill in using software applications.
• Attention to detail and ability to manage multiple projects and meet deadlines.
• Must be a U.S. citizen.
• Males born after December 31, 1959, must be registered with Selective Service.
• Must complete the required application steps, questionnaire, and online assessment.
• Must undergo a background/security investigation and complete online onboarding.
• Must participate in the VA seasonal influenza vaccination program.
• Must serve a one-year probationary period.
• No educational substitution is available at this grade level.

Responsibilities

• Advise leadership and appropriate administrative staff about credentialing program changes, regulatory requirements, policies, procedures, issues, and concerns, using significant judgment.
• Conduct primary source verification of licenses, certifications, and other required credentials through sources including the National Practitioner Data Bank, state licensing agencies, specialty certification boards, universities, the Department of Defense, and healthcare facilities.
• Make final appointments in the credentialing database after researching, analyzing, and validating data, documents, and signature authorities.
• Serve as a subject matter expert in credentialing.
• Ensure data entry is complete and accurate and meets hospital policy, regulations, and Joint Commission standards.
• Research reference materials, regulations, and standards to determine appropriate corrective action.
• Manage tracking of data and documents supporting credentialing operations.
• Review VetPro or other credentialing database reports to identify problem areas requiring investigation.
• Monitor the operation and maintenance of database systems.
• Manage a purchase card and ensure purchases are legitimate and within budget.
• Receive and review C&P correspondence and communications, determining which require immediate attention and which are confidential.
• Analyze and manage issues involving documents that do not meet requirements, regulations, or guidelines, including malpractice claims, adverse actions against licenses or certifications, FSMB reports, and National NPDB CQ reports.
• Perform other duties as assigned.

Benefits

• Federal employee benefits package; specific benefits depend on position type and should be confirmed with the hiring agency.
• VA may offer newly appointed federal employees credit for job-related non-federal experience or active-duty uniformed military service when determining annual leave accrual; approval is required and not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed