Credentialing Enrollment Specialist

Blue Cross and Blue Shield of Kansas•Topeka, KS

1d•$24 - $29•Hybrid

About The Position

Responsible for the prompt, courteous, accurate, and timely handling of incoming telephone calls, emails, and written correspondence from professional providers, or their designees, covering all lines of business regarding their credentialing application. Serve as a resource for Provider Network Services, Reimbursement Records, and internal customers of provider records. Directly engage with providers and their designees regarding questions related to credentialing. Responsible for reviewing credentialing application against mandatory health plan accreditation elements to ensure accuracy and completeness prior to Corporate Credentialing Committee review for network enrollment and participation. This position is eligible to work hybrid or onsite in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment.

Requirements

Responsible for preparing confidential documents and must maintain strict confidentiality.
Independently determines best approach to solving problems.
Ability to focus on details with the ability to rapidly switch tasks to complete diversified work items within prescribed deadlines.
Must comply with Corporate Compliance Program to ensure proven network value and integrity.
Must complete annual accreditation standards education/training on job functions that is included as part of the adopted and in place health plan accreditation.
Must be able to follow required accreditation standards as required for essential job functions.
High school graduate or equivalent required with additional education in communications, human relations, or medical terminology.
Strong computer skills to operate effectively with company systems and programs.
Excellent verbal and written communication and human relation skills with the ability to interact positively at all levels of internal and external peers.
Ability to work well under pressure and meet deadlines.
Work requires good organizational and multi-tasking skills and ability to work both independently and cooperatively within team setting.
Position is mostly stationary involving the handling of incoming phone calls and spending approximately 85% of the workday using a PC.
Minimal Lifting required.

Nice To Haves

One year of operational experience within BCBSKS to include customer services, claims or membership, or 2 years demonstrated experience working with medical insurance or provider licensing is strongly preferred.

Responsibilities

Reviewing credentialing applications and preparing files for the Corporate Credentialing Committee.
Outreach to providers or their designees to obtain missing information and/or update expired CAQH application.
Complete primary source verification including license, board certification, Medicare/Medicaid sanction activity (OIG), National Practitioner Data Bank, professional liability coverage, and accreditation status.
Provides education and answers questions timely and accurately for providers or their designees regarding credentialing requirements.
Responsible for adding providers to the CAQH Roster prior to providers 36-month recredentialing deadline.
Complete credentialing system record entry, coordinate enrollment processing within operations division to complete network enrollment after credentialing completion.
Monitors, records, and assigns incoming paper credentialing applications.
Understand and interpret credentialing compliance rules and regulations and apply to credentialing applications and processing.
All credentialing activities must be completed according to accreditation standards and be aligned with accreditation, corporate, and federal compliance requirements.