Credentialing Coordinator

AliviMiami, FL

About The Position

The Credentialing Coordinator performs administrative tasks related to provider credentialing. Responsible for the collection of documents for initial credentialing and re-credentialing. The Credentialing Coordinator tracks and reports the expiration of credentials to maintain up-to-date files. The Credentialing Coordinator is responsible for ensuring the credentialing process moves smoothly and efficiently and that all documents are stored correctly in the credentialing database.

Requirements

  • High school diploma or equivalent.
  • 3 years of related experience and/or training.
  • Strong computer skills.
  • High level of attention to detail.
  • Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively.
  • Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at various levels across the company and customers.
  • Positive attitude and always maintain solution-based and customer-focused mindset.
  • Able to work in face pace environment.
  • Professional in-person and phone presence and etiquette.
  • Bilingual – English and Spanish

Responsibilities

  • Provider outreach via phone and email to gather required documents.
  • Maintenance of credentialing databases (Update, remove, and add provider data as applicable).
  • Follow internal credentialing guidelines to complete provider company and owner applications.
  • Follow internal credentialing guidelines to complete driver applications.
  • Follow internal credentialing guidelines to complete vehicle applications.
  • Follow internal credentialing guidelines to complete facility applications.
  • Review of credentialing documents to ensure a “clean file” is presented for primary source verification to be conducted efficiently and effectively.
  • Communicate with the appropriate parties (i.e. Provider Relations Department, Transportation department) on changes, denials, and application issues.
  • Send welcome email packages to providers via email.
  • Use Microsoft Office Suite (Outlook, Excel, PowerPoint, Word).
  • Transcribe data received from providers into credentialing database.
  • Monitor upcoming credentials expiration dates through credentialing database and notify providers.
  • Custodial of the provider contracting and credentialing files.
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