Credentialing Coordinator

Anders • St. Louis, MO

3d • $37,440 - $45,760 • Hybrid

About The Position

A5 Healthcare (Anders Affiliate), a rapidly growing Credentialing Verification Organization, is seeking a motivated and collaborative Credentialing Coordinator. This entry-level role is crucial for maintaining the integrity and accuracy of provider credentialing data. The coordinator will be responsible for accurately entering and updating provider records in the credentialing database, querying primary verification sources, and ensuring the quality and reliability of credentialing data for internal teams and external clients. This position contributes to compliance, operational efficiency, and service excellence.

Requirements

• High school diploma or equivalent required.
• 0–2 years of experience in credentialing or healthcare administration preferred.
• Proficiency in Microsoft Office (Excel, Outlook, Word) required.
• Excellent attention to detail and accuracy.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities and meet deadlines in a structured, remote work environment.
• Superior customer service orientation.
• Willingness to learn and take initiative.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Applicants must be located within the Greater St. Louis, MO area.
• Must be authorized to work in the United States now and in the future without requiring sponsorship.

Nice To Haves

• Familiarity with credentialing software or verification processes is a plus.

Responsibilities

• Load and maintain accurate provider records in the credentialing database for internal and external use.
• Track and document daily tasks through detailed workflow queues to meet productivity and turnaround expectations.
• Conduct queries with verification sources including AMA, state medical boards, OIG, and SAM databases.
• Respond to requests and inquiries from providers and internal stakeholders via email, phone, and written communication.
• Maintain professionalism and clarity in all communications and assist in resolving issues promptly.
• Serve as a knowledgeable point of contact for database content and process logic.
• Collaborate with internal departments to support cross-functional awareness and identify potential process enhancements.
• Participate in special projects such as data cleanup, maintenance activities, and workflow updates.
• Perform administrative duties and provide support for the credentialing team as assigned by leadership.
• Maintain confidentiality and security of provider data in all aspects of the role.
• Maintain consistent, detailed documentation of all credentialing activity.
• Stay current with training and credentialing standards relevant to the position.
• Support internal initiatives and participate in team meetings and process improvement efforts.
• Report issues or workflow challenges to management for timely resolution.

Benefits

• Professional development opportunities
• Benefits that directly impact mental, physical and financial wellness
• Work Flex program (option to work at Chesterfield office, Downtown St. Louis office, remotely, or adopt a hybrid approach)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED