Credentialing Coordinator - Onboarding

Essen Medical Associates•Bronx, NY

1d•Onsite

About The Position

At Essen Health Care, we care for that! As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today! Job Summary Summary: Provides administrative support for daily Credentialing Department operations, focused on efficient provider onboarding.

Requirements

High School Diploma Required
Minimum of at least six months in a healthcare setting: providing clerical support or medical credentialing assistance.
Strong organizational and time management skills with the ability to prioritize and manage competing demands, adapt to shifting priorities, and meet deadlines in a fast-paced environment
Excellent interpersonal and communication skills with the ability to work effectively with providers, leadership, and cross-functional teams
Ability to handle sensitive and confidential information with discretion and sound judgment
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access)
Experience with database management, including tracking, reporting, and document management

Nice To Haves

Bachelor’s Degree in a Health Related Discipline: Public Health, Healthcare Administrative, Health Service, Psychology or Sociology Highly Preferred
Preferably 1-2 years of relevant office / credentialing experience.
Notary Public certification preferred

Responsibilities

Comply with Credentialing Policies and Procedures, departmental guidelines, and company standards
Support onboarding processes for medical and ancillary providers across multiple states, ensuring timely completion of required tasks
Conduct outreach to providers to obtain required information, schedule onboarding-related calls, and respond to questions
Guide providers through online credentialing application completion; review for accuracy and completeness and follow up to resolve missing information
Scan, upload, and maintain provider documentation within the credentialing system
Coordinate provider onboarding access and account setup, including facilitating surrogate/delegate access for systems such as NPPES, PECOS, CAQH, and NYS Provider Secure Portal (PSP)
Facilitate completion of credentialing-related applications (e.g., DEA, NPI) and associated applications
Document onboarding activities, communications, and updates within the credentialing system
Prepare weekly onboarding and credentialing status reports
Collaborate with HR, Recruitment, Operational Leaders, and other departments to support timely onboarding completion
Maintain credentialing files for active providers
Complete additional duties and special projects as assigned
Provide coverage and support to other Credentialing team members as needed