Credentialing Administrative Support Coordinator

Enlightened, Inc.•Washington, DC

4d•$0 - $27•Hybrid

About The Position

Enlightened is seeking a Credentialing Administrative Support Coordinator to support one of our healthcare clients serving the DC Medicaid population. This position is an employee of Enlightened and is dedicated full-time at our client's site. The selected candidate will support provider credentialing and enrollment operations while helping maintain compliance across the provider network.

Requirements

1–2 years of administrative, healthcare operations, or office support experience preferred.
Strong attention to detail and the ability to follow structured processes.
Excellent organizational and time-management skills.
Strong written and verbal communication skills.
Proficiency with Microsoft Office (Outlook, Excel, and Word) and the ability to quickly learn new systems.
A reliable, detail-oriented team member who enjoys structured, process-driven work.
Someone who can effectively manage multiple tasks while maintaining a high level of accuracy.
A professional communicator who can interact confidently with providers and internal teams.
A candidate who values compliance, organization, and timely follow-through.

Nice To Haves

Experience in credentialing, provider data management, provider enrollment, or health plan operations is a plus but not required.

Responsibilities

Collect, organize, and upload provider documentation required for credentialing and enrollment.
Assist with completing credentialing applications using established templates and checklists.
Maintain accurate electronic provider files and ensure all required documentation is current and properly labeled.
Conduct outreach to providers and office staff to obtain missing information or clarify application details.
Track outstanding items and follow up to ensure timely submission.
Enter provider information into credentialing systems, spreadsheets, and tracking logs.
Update status notes and documentation as applications move through the credentialing workflow.
Submit and update internal tickets for provider setup and system activation.
Perform quality checks to ensure provider files are complete before review.
Support audit readiness by maintaining organized, compliant records.