Creator Manager - TikTok Shop

Grail Talent • Toronto, ON

5d • CA$65,000 - CA$85,000 • Remote

About The Position

Grail is one of the largest US & UK TikTok Shop partner agencies, managing a network of creators and working with merchants to maximize their earnings on TikTok Shop. TikTok Shop is rapidly transforming e-commerce, and Grail is at the center of this exciting space. This role is ideal for someone excited by TikTok culture, influencer marketing, and building impactful brand partnerships.

Requirements

• 1–2 years experience
• Strong understanding of TikTok Shop
• Exceptional organization skills and attention to detail
• Ability to manage multiple creators, deals, and timelines simultaneously
• Strong communication and relationship management skills
• Comfortable working in a fast-paced, high-growth environment
• Interest in influencer marketing, TikTok culture, and the creator economy
• Must be a fluent English speaker
• Highly organized and deadline-driven
• Self-starter mentality with the ability to move quickly and take initiative

Nice To Haves

• Highly motivated by revenue and closing deals
• Builds strong, trust-based relationships with creators
• Confident pitching talent and negotiating with brands
• Proactive and resourceful when solving problems and managing timelines
• Has a “figure it out” mindset and enjoys testing new ideas and processes
• Excited to take ownership of a rapidly growing area of the business

Responsibilities

• Sign TikTok Shop creators to Grail and manage their brand deals
• Own and grow revenue for TikTok Shop flat-fee partnerships across a roster of signed creators
• Identify, pitch, and secure paid partnership opportunities for creators
• Negotiate deal terms, rates, and deliverables with brands
• Serve as the primary point of contact and advocate for your creators
• Manage campaign execution from deal close through completion
• Coordinate timelines, deliverables, and communication between creators and brands
• Ensure creators deliver content on schedule and meet brand expectations
• Provide guidance to creators on content performance and positioning to increase deal flow
• Build and maintain strong relationships with brands and TikTok Shop partners
• Track partnership performance and report on revenue and campaign outcomes across the entire TikTok Shop team
• Work cross functionally with the Social Commerce Team

Benefits

• Medical, dental and vision coverage available with 50% covered by company
• 28 days vacation inclusive of federal holidays (plus Christmas period flex time)
• Fully remote environment
• Performance based bonuses
• Growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed