Creative Services Specialist

Thomson Reuters•McLean, VA

About The Position

The Creative Services Specialist connects creative production with emerging AI capabilities to build secure, repeatable systems for content generation, personalization, automation, and digital experience delivery. The role designs and governs workflows, tools, and frameworks that bring together design platforms, content systems, production processes, and AI-enabled solutions to improve speed, consistency, quality, and measurable business value. The specialist works as part of the Revenue team and across the business, bringing together business objectives, creative vision, AI capabilities, and delivery. The role leads creative production across web, video, motion graphics, publications, and interactive media, and develops scalable production models and responsible practices for AI-enabled creative tools. U.S. citizenship is required, and the successful candidate must be able to obtain and maintain a U.S. national security clearance. The position offers flexible work arrangements, including work from anywhere for up to eight weeks per year. The role may also be eligible for an annual bonus based on enterprise and individual performance. The base compensation range for eligible U.S. locations is $74,200 to $137,800.

Requirements

Experience supporting creative production across web, video, motion graphics, publications, or interactive media.
Experience designing or implementing AI-powered workflows, automation, agent-based systems, or production processes.
Ability to create reusable frameworks, templates, documentation, and standards that support consistent creative delivery.
Familiarity with AI-assisted content production, web and CMS frameworks, video and creative production pipelines, and knowledge or asset libraries.
Ability to collaborate effectively with AI, IT, Security, Legal, Data, and business stakeholders.
Ability to obtain and maintain a U.S. national security clearance.
U.S. citizenship is required to comply with government contract, agency, or Federal Government requirements.

Nice To Haves

Experience establishing or supporting a Creative-AI operating model.
Experience building reusable libraries of agents, workflows, integrations, or creative production assets.
Experience launching personalized client narratives, pilots, or similar AI-enabled personalization initiatives.
Experience integrating AI into Adobe, WordPress, PowerPoint, or related creative production platforms.
Experience implementing governance, quality standards, or review processes for AI-enabled creative solutions.
Experience scaling proven creative capabilities, workflows, or tools across an organization.

Responsibilities

Connect business objectives, creative vision, AI capabilities, and final delivery into a cohesive creative technology workflow.
Transform successful projects into scalable organizational capabilities, reusable frameworks, and repeatable production models.
Lead creative production across web, video, motion graphics, publications, and interactive media, integrating AI-enabled tools where appropriate.
Develop and maintain AI-enabled creative workflows for efficient content creation, review, personalization, and delivery.
Partner with cross-functional teams to translate creative, technical, security, and business requirements into practical production solutions.
Establish standards, documentation, and governance practices for consistent and responsible use of AI-enabled creative tools.
Evaluate emerging technologies and recommend improvements to creative operations, production quality, and speed to market.

Benefits

Flexible work arrangements, including work from anywhere for up to eight weeks per year.
Flexible vacation and paid time off, including sick and safe time and paid holidays.
Two company-wide Mental Health Days off annually.
Access to the Headspace app and Employee Assistance Program.
Health, dental, vision, disability, and life insurance.
401(k) plan with company match.
Tuition reimbursement.
Employee incentive programs; the role may be eligible for an annual bonus based on enterprise and individual performance.
Parental leave and sabbatical leave.
Two paid volunteer days off annually.
Flexible Spending and Health Savings Accounts.
Fitness reimbursement.
Optional hospital, accident and sickness insurance; optional life and AD&D insurance; and group legal and identity theft protection, paid 100% by the employee.
Access to a 529 Plan.
Commuter benefits.
Adoption and surrogacy assistance.
Employee Stock Purchase Plan.
Resources for mental, physical, and financial wellbeing.